Brooke Geyer | Page 33

Hawthorne Chevrolet is simply the Best. The salespeople are really there to help you decide what works best for you. Never have I felt pushed into anything that did not work for me and my bu The salespeople are really there to help you decide what works best for you. Never have I felt pushed into anything that did not work for me and my budget. More

by JONGALLUCCIO Verified Customer Verified Customer

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Great service I went to chevy center in hawthorn since i give him the car the service was fast and really nice people I would say thank you everyone . I went to chevy center in hawthorn since i give him the car the service was fast and really nice people I would say thank you everyone . More

by Danny1970! Verified Customer Verified Customer

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Saturday morning no appointment Mike squeezed me in even though i didn’t have an appointment I thought I had a coolant leak My car was diagnosed quickly and I am very happy with t Mike squeezed me in even though i didn’t have an appointment I thought I had a coolant leak My car was diagnosed quickly and I am very happy with the service I will always return to Hawthorne More

by Jim Verified Customer Verified Customer

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Service Very professional staff .Excellent service and the multi point vehicle inspection report is accurate .The check the minimal detail from onstar to vi Very professional staff .Excellent service and the multi point vehicle inspection report is accurate .The check the minimal detail from onstar to visible functional inspection More

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Outstanding service I have been a customer at Hawthorne Chevy since 1999 and have always had positive experiences. I look forward to many more outstanding years of servic I have been a customer at Hawthorne Chevy since 1999 and have always had positive experiences. I look forward to many more outstanding years of service from them. More

by SKOLI51886 Verified Customer Verified Customer

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Service Department I love this service department. The employees are so helpful and accommodating. Mike Rivera and Brooke Geyer always go out of their way to meet my cra I love this service department. The employees are so helpful and accommodating. Mike Rivera and Brooke Geyer always go out of their way to meet my crazy hectic schedule. For that, I am extremely appreciative. More

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Poor Diagnosis / Hungry Service Representation Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem i Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem is something else, indicating that the 1st expensive job was mandatory but, did not take photos or save the so called faulty part. Very questionable servicing but, not uncommon with dealerships. I had poor servicing with an affiliated (same owner) dealership at GM in Mahwah whereby, the mechanic stole / exchanged the underpart of the dashboard that had an additional charging unit and replaced it with another. More

by 55 + year driver Verified Customer Verified Customer

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almost home Always had great service and was treated respectfully. Waiting room is clean and chairs are comfortable coffee machine offers nice selection and the f Always had great service and was treated respectfully. Waiting room is clean and chairs are comfortable coffee machine offers nice selection and the free Wi-Fi strong signal More

by gjgfan Verified Customer Verified Customer

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very quick service We had four brand new tires put on two weeks ago, and were able to come back for the wheel alignment so we could sort of split the cost.. that way it We had four brand new tires put on two weeks ago, and were able to come back for the wheel alignment so we could sort of split the cost.. that way it didn't hurt that much.. The only problem was, that we got a rebate the last time we bought four new tires, this time we couldn't? any reason? More

by MARCYCRISCIONE Verified Customer Verified Customer

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Oil change took 2 hours I went to get my oil changed in my car on a Saturday and waited in the waiting area for it to be completed. It took almost 2 hours to change my oil! I went to get my oil changed in my car on a Saturday and waited in the waiting area for it to be completed. It took almost 2 hours to change my oil! They did a great job and were so nice, but 2 hours is WAYYYY too long to be sitting and waiting for an oil change when I can go to Jiffy Lube and be out of there in 20 minutes. I realize it was a Saturday, but there were other people in and out in a much shorter time than me and all I had was a basic oil change. More

by stammerkatie Verified Customer Verified Customer

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