486 Reviews
Write a Review486 Reviews of Brooke Geyer
June 01, 2018
Top Notch service I had some front end issues on my 2015 Silverado. The tech explained everything to me in detail and what to expect. AAA++ Thank you I had some front end issues on my 2015 Silverado. The tech explained everything to me in detail and what to expect. AAA++ Thank you More
June 01, 2018
Oil Change Stoped in for a oil change. It was a busy weekend but no one asked if I was being helped, waiting there for like 20 mins. Finally someone came to help Stoped in for a oil change. It was a busy weekend but no one asked if I was being helped, waiting there for like 20 mins. Finally someone came to help me. Process went quick. Told me the oil change could take some time but was done quicker then they said!! Picked up the car they said the car was checked over and the oil change was done. When I got home I did a look over of the car myself and found a nail in the tire. Now it could of happen on my drive home but I know for sure it wasn't there when I dropped it off because I looked over the car before as well. But overall was very happy with the job that was done. More
June 01, 2018
Quick and fast I went in for an electrical problem. Repair was covered under the warranty. I had my 3 yr old with me. I prayed the services didn’t take long because I went in for an electrical problem. Repair was covered under the warranty. I had my 3 yr old with me. I prayed the services didn’t take long because it would be little to no time before she (my 3yr old) became antsy. Repairs were done with 45 minutes and right before my 3yr old said she was ready to go. Excellent Service!!!! More
June 01, 2018
Quick, great service We own 3 chevy vehicles and therefore visit Hawthorne Chevy service frequently. It is always a pleasant experience. The service managers are experienc We own 3 chevy vehicles and therefore visit Hawthorne Chevy service frequently. It is always a pleasant experience. The service managers are experienced, kind and helpful. They are always up front with costs and deliver great service. More
Other Employees Tagged: Al Hoverman, Mike Rivera, Steve Kochan
May 23, 2018
Oil change visit for 2017 ZO6 Made an appt for oil change for corvette I purchased there. Staff was friendly, surprised no car wash when service was completed. As an aside, don’t Made an appt for oil change for corvette I purchased there. Staff was friendly, surprised no car wash when service was completed. As an aside, don’t need the red carpet but I walked around and outside and entered showroom trying to find the lounge. More
May 22, 2018
On time and friendly My truck was ready at the agreed upon time and price point. I was informed of the process each step of the way. I will return to the dealer for my nex My truck was ready at the agreed upon time and price point. I was informed of the process each step of the way. I will return to the dealer for my next service appointment. More
May 18, 2018
Great service and contact When pulling into the service bay I felt as though I was checking my car into a 5 star hotel I waited for nothing : R here was a loner waiting for me When pulling into the service bay I felt as though I was checking my car into a 5 star hotel I waited for nothing : R here was a loner waiting for me so I could go about my daily business . We Have felt with other Chevy dealers in the past and was recommended by a friend Mr Joe Algieri and the move to hawthorn Chevy was the right thing it only took a few hours for them to diognois the problem and contact with explicit instructions later on the day the head of the service dept contacted me great service great! Our experience was so good we just leZed a second truck from hawthorn chevy More
Other Employees Tagged: Joe Decangi , Steve Barna, Steve Barna Jr, Tom veheerne
May 15, 2018
Friendly efficient quick Everyone was very nice and helpful and had me out of there in an hour or so for an oil change. The service center was very clean and the waiting area Everyone was very nice and helpful and had me out of there in an hour or so for an oil change. The service center was very clean and the waiting area was comfortable. More
Other Employees Tagged: JR Gray
May 08, 2018
Review of vehicle service Had a 9:00 AM appointment to have my 2017 Silverado High County services. I was promptly greeted by Brooke from the service department. She was extrem Had a 9:00 AM appointment to have my 2017 Silverado High County services. I was promptly greeted by Brooke from the service department. She was extremely polite, friendly and professional. She took my information and guided me to the customer waiting area. An hour later she came and got me and had my truck parked and ready to go. It was a pleasant experience. The service area was spotless and all the workers there were friendly and left a positive impression for the dealership More
Other Employees Tagged: Didn’t get to meet the technician who serviced my truck and do not know his name.
May 08, 2018
Oil Change When i arrived, I was greeted quickly and courteously. I was immediately checked in and went to the waiting. It was very clean. The service was done i When i arrived, I was greeted quickly and courteously. I was immediately checked in and went to the waiting. It was very clean. The service was done in a timely manner and I quickly checked out with the cashier, and off I went. Pleasant experience. More
Other Employees Tagged: Tom Brown

