Brooke Geyer | Page 48

Always a friendly atmosphere at the dealership. Everyone at the dealership is always friendly and helpful. This was my first service appointment since purchasing my 2016 Trax at the dealer, and the Everyone at the dealership is always friendly and helpful. This was my first service appointment since purchasing my 2016 Trax at the dealer, and the experience was just as good as with my other car I bought there. More

by JoeC Verified Customer Verified Customer

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Great customer service When I arrived the staff was very polite and serviceable. I told them what I needed and had additional questions. A young lady ask me to go to one of When I arrived the staff was very polite and serviceable. I told them what I needed and had additional questions. A young lady ask me to go to one of the service rooms and was awesome. She unanswered all my questions while she looked up the vehicle history. I was very satisfied and treated great. More

by ANTHONYMAESTREY Verified Customer Verified Customer

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very good job Was treated very professionally from time I arrived to the time I left. Had the left door actuator removed and replaced, it was done in a very timely Was treated very professionally from time I arrived to the time I left. Had the left door actuator removed and replaced, it was done in a very timely manner the first time. I should of checked it before I left but didn't figured it was going to work,but evidently it didn't as the connection came loose. Called and talked with Brooke Geyer and went straight back auto was brought back in shop right away and fixed and now working correctly thumbs up to all More

by USA1FRTLNR Verified Customer Verified Customer

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They are all very helpful Everyone there are very helpful and adhere to our financial situation.. They always let us know if something is urgent or has to be taken care of.. gi Everyone there are very helpful and adhere to our financial situation.. They always let us know if something is urgent or has to be taken care of.. gives us time to put monies together for repairs... Love all the kindness and compassion.. It's most appreciated!!! More

by MARCYCRISCIONE Verified Customer Verified Customer

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Fantastic customer service Had a small pebble ding in windshield Called spoke to Brooke she set up appt For Tuesday morning. Brooke greeted me when I arrived with her smile o Had a small pebble ding in windshield Called spoke to Brooke she set up appt For Tuesday morning. Brooke greeted me when I arrived with her smile on her face. Glass company fixed ding. Brooke explained what they did to windshield. Brooke has fantastic customer service an a asset to Hawthorne Chev More

by RFC217 Verified Customer Verified Customer

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Went as planned I set up my appointment and receive bf exemplary service within the stated time frame. . Although I am not happy about the quality of the item being f I set up my appointment and receive bf exemplary service within the stated time frame. . Although I am not happy about the quality of the item being fixed again (rear defroster,) the service Dept was was excellent. More

by 1$Shopping Verified Customer Verified Customer

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Its The ONE & ONLY Chevy Dealer I recommend & use I have no words of the Service i received at HAWTHORNE CHEVROLET, from the minute i walked in to my 4th visit to Hawthorne. I Live in Brooklyn NY & h I have no words of the Service i received at HAWTHORNE CHEVROLET, from the minute i walked in to my 4th visit to Hawthorne. I Live in Brooklyn NY & happened to drive by, with an issue with my 2016 Suburban AC, as you can imagine its 98 degree outside, already visited 3 dealer's in NYC all telling me 1) i need an appointment 2) the part is back ordered, for 4-6 weeks. I passed Hawthorne, some amazing person by the name of Brooke, ran towards me, asking me what she can do for me, I said my AC isn't working, & waiting, She said she will check the system, after waiting about 20 minutes she comes gets me at the waiting room, telling me there is Good news & bad News, good news they have a part but it will be ready tomorrow & the bad news that she does have A loaner but its not brand new BUT THE AC is amazing in the loaner, I REPLIED those 2 are GREAT NEWS, ANY HOW, i was treated there with Golden Hands, i really appreciate everything & A special thanks to Brooke, I RECOMMEND EVERYONE from NJ & NYC to use them. I HOPE Brooke get promoted. J Levy More

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Fast efficient and pleasant I have been doing business with Hawthorne Chevy for a lot of years and they are very pleasant to do business with and that is why I keep coming back. I have been doing business with Hawthorne Chevy for a lot of years and they are very pleasant to do business with and that is why I keep coming back. Also Shen you make an appointment they try and fit you in when it is convenient for you More

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Satisfied All good! Brooke was very professional and extremely helpful! I have been leasing cars at Hawthorne Chevy since 1990 and am always satisfied with the All good! Brooke was very professional and extremely helpful! I have been leasing cars at Hawthorne Chevy since 1990 and am always satisfied with the service. More

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Great Experience Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importa Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importantly, they know how to address their customer's needs both when purchasing a vehicle and having it serviced. So far I've purchased three cars at Hawthorne. Certainly check out other dealers. You'll find that many are rather pushy and don't genuinely care about their potential customers, unless there's a sale involved. Not only does Hawthorne have a larger selection, they know how to accommodate all of their customer's desires. P.S. The cappuccino is also pretty darn good too ! More

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