Brooke Ranger

Excellent services provided by Infiniti of Ontario and by Service Consultant Brooke Ranger and her team. Service was done in a professional, courteous and friendly manner and issues properly communicated and Service Consultant Brooke Ranger and her team. Service was done in a professional, courteous and friendly manner and issues properly communicated and resolved at the right time. I had my cars serviced by Infiniti of Ontario for over 16 years now. Excellence is everything at Infiniti of Ontario. More

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Jorge is wonderful. I have leased multiple vehicles at the Ontario infiniti with his help. I love the qx65 that I am currently leasing. I have leased multiple vehicles at the Ontario infiniti with his help. I love the qx65 that I am currently leasing. More

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I absolutely love coming here for all my car needs! ! John helped me out in a timely manner and was an absolute professional in helping me out. Will always continue to come to this infinity dealer for m ! John helped me out in a timely manner and was an absolute professional in helping me out. Will always continue to come to this infinity dealer for my car needs. Thanks John 🙏🏼 More

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Great Experience with the Service Department at Infinity of Ontario...as always! The professionalism and "client first" service model is top notch and I recommend them to anyone needing service for their I of Ontario...as always! The professionalism and "client first" service model is top notch and I recommend them to anyone needing service for their Infinity vehicle. The Dealership is very well-run starting from the top as the management (Cordy and Andrew) understand customer service and reinforcing the brand with positive service experiences for Infinity owners after their Infinity purchase. I whole heartedly recommend Infinity of Ontario Service Department and for purchasing a new or used Infinity vehicle as well. More

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If there are words that surpass describing EXCELLENT SERVICE, that will describe INFINITE OF ONTARIO SERVICE, that will describe INFINITE OF ONTARIO More

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John provide us with excellent professional service. He was articulate with what service was needed and when it would be completed. He was articulate with what service was needed and when it would be completed. More

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My experience was excellent. It was a very great experience and will definitely come back for another vehicle It was a very great experience and will definitely come back for another vehicle More

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Sad that i have to write such a bad review on a prestigious dealership, which is going to be my second disgruntled review in 60 days relating to the service department, i figured with my last negat prestigious dealership, which is going to be my second disgruntled review in 60 days relating to the service department, i figured with my last negative review their customer service skills would have been improved, last month the transmission to my infiniti went out it took almost 3 weeks to fix luckily for me it was under extended warranty, this past monday my vehicle went in for the 2nd time this time my alternator went out and i am being told that the part is on back order, so in the meantime i am making payments for a vehicle sitting in the shop, i am calling on a daily basis to the service department , why do have to keep calling to find out the status and they don’t even pick up their phone, only respond by text and act like i am bothering, i probably would not mind so much much but i can’t even get a loaner vehicle they informed me that i am 13 on the list WOW i really feel lucky i am on the waiting list, I think after my vehicle comes out from repairs i need to search for another vehicle from a whole different dealership, here it is the holiday weekend and no vehicle i have spent money on tows and rental cars Very Disappointed with you Ontario of Infiniti and i will tell my friends not to buy from you More

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I recently visited Infiniti of Ontario on August 11, 2025, to address a recall notice for my QX50, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was welcoming 2025, to address a recall notice for my QX50, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was welcoming and efficient, ensuring that the process was seamless and stress-free. A special shout-out to Brooke for her outstanding customer service. She was incredibly attentive, knowledgeable, and proactive in addressing my concerns. Brooke's professionalism and friendly demeanor made the entire recall process much more comfortable and reassuring. I highly recommend Infiniti of Ontario for their exceptional service and commend Brooke for going above and beyond to ensure customer satisfaction. Thank you for making what could have been a hassle-free process smooth and pleasant! More

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Bought my QX50 a year ago, the whole team from Brooke and Jazmin to Cordie have been amazing Jazmin to Cordie have been amazing More

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