Brooke Ranger
Brooke Ranger at INFINITI of ONTARIO
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Brooke Ranger

Service Consultant

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

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4.9
49 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.9

49 Reviews

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49 Reviews of Brooke Ranger

February 16, 2024

Dealership Rating
Employee Rating

Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now More

by Riri
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Salvador

Feb 18, 2024

INFINITI of ONTARIO responded

Riri, Thank you for taking the time to post your resent experience utilizing our valet service. I'm glad that we were able to accommodate you and I will be sure to share your post with our team, I know how much they will truly appreciate it... Thank you again, Cordy Cerami

February 09, 2024

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I LOVE THIS DEALERSHIP CAUSE I FEEL SO COMFORTABLE WITH ALL THE HELP AND ARRANGEMENTS ON MY SERVICE More

by steve
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2024

INFINITI of ONTARIO responded

Steve, Thank you for taking the time to post your accolades. I will be sure to share your comments with Brooke and the entire service team. I know how truly grateful they will be... Thank you again, Cordy Cerami

December 02, 2023

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The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was More

by jmdn
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tony Alcantar, Saul Lopez

Dec 07, 2023

INFINITI of ONTARIO responded

Hi Javier, Thank you for taking time to discuss your concerns with us and allowing us the opportunity to correct them. We're glad to hear that Tony was able to rectify your service concerns. If anything else comes up, please don't hesitate to contact us directly. Regards, Andrew A.

Dec 07, 2023

jmdn responded

It took a lot of effort on our part and we had to get Infiniti consumers affairs involved to rectify the problem.

October 12, 2023

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Brooke is awesome, I had the pleasure of working with her for years at another dealership and was pleasantly surprised to run into her here. My life is pretty hectic and she understood that and made the ent More

by xoxotracy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

INFINITI of ONTARIO responded

Hi Tracy, Thank you for making the trek to our dealership for service. We truly appreciate it. We strive to make the service experience as painless as possible. See you next time. - Andrew A.

October 04, 2023

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The staff at Ontario Infiniti was extremely helpful and knowledgeable. I could not be more pleased with the service More

by chrisp1255
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Recommend Dealer
Yes
Oct 06, 2023

INFINITI of ONTARIO responded

Chris, Thank you for the super kind comments and acknowledging Brook our team member. I will be sure to share your post with her and I know how truly grateful she will be... Thank you again, Cordy Cerami

July 28, 2023

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best infiniti dealership in southern california hands down! nobody knows your infiniti better. thanks ontario infiniti :) More

by vidal
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2023

INFINITI of ONTARIO responded

Wow, thank you for the incredible accolades. The entire team is truly grateful... Thank you again, Cordy Cerami

Aug 03, 2023

vidal responded

my pleasure

July 26, 2023

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I dropped off my car for oil change and Brook took my car in a night before and made sure everything was great! Very happy with your services. Thank you very much Brook! More

by dollada
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2023

INFINITI of ONTARIO responded

Thank you for the kind words and 5 stars review. I will be sure to share your post with Brooke and I know how grateful she will be... Thank you again, Cordy Cerami

July 20, 2023

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Jorge was an amazing salesman. He was friendly and knowledgeable. He answered all my questions and found me my dream car—a 2023 red QX50 sports package. More

by Fantasticgirl
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Aragon , Jorge Aragon

Jul 27, 2023

INFINITI of ONTARIO responded

Thank your for taking the time to post your recent purchase exuberance with Jorge and our team. I will make sure to share your post with Brooke and Jorge, I know they both be very grateful... Thank you again, Cordy Cerami

July 10, 2023

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Pleasant environment. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. More

by Grr_2051
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Recommend Dealer
Yes
Jul 13, 2023

INFINITI of ONTARIO responded

Thank you for taking the time to post your review. Agreed, the service team can sometimes be extremely busy specially whenever vacations, lunch breaks or other breaks in the work schedule occur. Our goal is always to be as efficient as possible to expedite all services with excellence and professionalism. I can only hope that we did not inconvenience you during your recent visit. Thank you again, Cordy Cerami

June 30, 2023

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Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Alcantar

Jul 05, 2023

INFINITI of ONTARIO responded

Laura, Thank you post your super kind accolades about Brooke. I will make sure to share your post with her and I know how grateful she will be... Thank you again, Cordy Cerami

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