Dealership Experience
2 yrs, 9 mos
Industry Experience
24 yrs, 5 mos
Languages Spoken
English
49 Reviews
Write a Review49 Reviews of Brooke Ranger
February 16, 2024
Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now talk about A+ service More
Other Employees Tagged: Salvador
December 02, 2023
The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was thoroughly inspected. A month later it was in the service department for repairs. Major repairs, which took three weeks before my car was returned. Then two days later another problem came up and the car was parked for two weeks until the shop had an opening for the repair. It's disappointing that the CPO car that we purchased wasn't thoroughly inspected as stated. We asked for help from the salesman that sold us the car. He was more defensive than helpful. We had to get the service manager involved, even through he wasn't aware of our problem, he did what he could to help. More
Other Employees Tagged: Tony Alcantar, Saul Lopez
October 12, 2023
Brooke is awesome, I had the pleasure of working with her for years at another dealership and was pleasantly surprised to run into her here. My life is pretty hectic and she understood that and made the ent for years at another dealership and was pleasantly surprised to run into her here. My life is pretty hectic and she understood that and made the entire process as easy and seamless as possible. She knew what I wanted before I even had to ask, from the easy payment to my after hours pick up. I have a semi-irrational fear that somehow I’d arrive after service hours and no one has any idea what I’m talking about, it was such a relief when my ride pulled into the dealership and literally the first car I saw was mine, parked up front and ready for me to take home lol More
July 26, 2023
I dropped off my car for oil change and Brook took my car in a night before and made sure everything was great! Very happy with your services. Thank you very much Brook! in a night before and made sure everything was great! Very happy with your services. Thank you very much Brook! More
July 20, 2023
Jorge was an amazing salesman. He was friendly and knowledgeable. He answered all my questions and found me my dream car—a 2023 red QX50 sports package. He was friendly and knowledgeable. He answered all my questions and found me my dream car—a 2023 red QX50 sports package. More
Other Employees Tagged: Jorge Aragon , Jorge Aragon
July 10, 2023
Pleasant environment. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. More
June 30, 2023
Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes me feel like family! I love them both. Truly exceptional Service ALWAYS More
Other Employees Tagged: Tony Alcantar