Brooklyn Tate

Exceptional and easy service! Steve and Matt make it easy! This was my first time renewing a lease, and it was a seamless process thanks to those guys. They kept me informed and e Steve and Matt make it easy! This was my first time renewing a lease, and it was a seamless process thanks to those guys. They kept me informed and explained all my options thoroughly. I couldn't be happier with the overall treatment and process! More

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BROOKLYN was very helpful during the sale went above and beyond. Until I got the truck home the check Engine light came on and the windshield wipers did not work at all. I let BROOKLYN know. She told me tha beyond. Until I got the truck home the check Engine light came on and the windshield wipers did not work at all. I let BROOKLYN know. She told me that she talked to her service manager and they agreed to fix the truck. As long as I brought it back to Suburban Ford keep in mind I live two hours away so I went to a local Ford dealer and they said the windshield motor and linkage was burned up and the reason the check engine light was on is the right side catalytic converter is shot. They wanted $2800 to fix it. They said that should’ve been taken care of immediately by Suburban Ford since I only drove the truck home and had issues. so I contacted BROOKLYN to have her make an appointment to get my truck fixed at Suburban Ford at that point she told me that truck was bought as is pretty much just deal with it. After she told me they would fix it the Ford dealership I took it to said that truck could not have been inspected by Suburban Ford, or they would’ve seen that the windshield wipers did not even come on. Very disappointing. I bought the truck on march 28 and I just got it up and running on April 12 I ended up getting it repaired at AAA service garage because they were a little bit cheaper. I still had $2200 out of pocket put into a truck that I only put 150 miles on and that was driving it home from your dealership. The truck is nice the truck is clean but I was lied to by BROOKLYN TATE. New and used car buyers be aware of BROOKLYN TATE she will lie to you Suburban Ford has a beautiful dealership and friendly people and a large selection of vehicles to choose from but one person can hurt that Stewart Solmonson 1-517-270-8556 More

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