Brooks Falzone

While I am pleased with the technical service provided, a technician was wearing very dirty footwear while driving our transit van/RV--leaving behind stains along the running board and the floor mat. I've ye technician was wearing very dirty footwear while driving our transit van/RV--leaving behind stains along the running board and the floor mat. I've yet to be able remove all of the staining. More

by TANYAHILLARY Verified Customer Verified Customer

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Great service, but quite annoying with all of the surveys I have been blitzed with emails and text regarding my service. I responded initially and keep on getting them. Hopefully this is the end. Like I said I have been blitzed with emails and text regarding my service. I responded initially and keep on getting them. Hopefully this is the end. Like I said great service much better than it has been in the past. More

by JERRYBUSCH Verified Customer Verified Customer

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They stand head and shoulders above other dealers in the area. They have permanently earned my business. area. They have permanently earned my business. More

by AARONHUCKABEE Verified Customer Verified Customer

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Brooks was super helpful & did everything in his power to rectify my issue. He is a credit to your company. rectify my issue. He is a credit to your company. More

by CLIFFUK2 Verified Customer Verified Customer

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I brought my truck in for an oil change and the camera recall, during the service the technician found the water pump had been leaking, I was informed of this and was told that it would be covered under w recall, during the service the technician found the water pump had been leaking, I was informed of this and was told that it would be covered under warranty but there weren't any in stock and it was being ordered. It took a couple of days for the repair to be completed. More

by daveclink Verified Customer Verified Customer

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Brooks was fantastic to work with perfect explanation and everything was on time would highly recommend everything was on time would highly recommend More

by Lcooper Verified Customer Verified Customer

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They took care of the issue and kept me informed every step. Brooks got me a loaner car to use while they waited for the new part to arrive. step. Brooks got me a loaner car to use while they waited for the new part to arrive. More

by lkstarman Verified Customer Verified Customer

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Thank you Brooks for your expert diagnosis of our Explorer and to the service team! It now runs like it was new. Your experience is a real asset to Walker Ford. Explorer and to the service team! It now runs like it was new. Your experience is a real asset to Walker Ford. More

by Crose Verified Customer Verified Customer

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Service and communication were, clear, concise and accurate. Even, the service provided by the porter. accurate. Even, the service provided by the porter. More

by bill.doetsch Verified Customer Verified Customer

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Brooks was fantastic. Followed up on warranty issue, was knowledgable, and took care of problem quickly and efficiently while I waited. Waiting room was clean and comfor Followed up on warranty issue, was knowledgable, and took care of problem quickly and efficiently while I waited. Waiting room was clean and comfortable and well outfitted. Good stuff all around. More

by mbradley3 Verified Customer Verified Customer

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