Bruce Bilsback | Page 2

Salesman was awesome, the best I have dealt with. Finance guy was really good and helpful. The sales manager and general manager were both condescending. guy was really good and helpful. The sales manager and general manager were both condescending. More

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Perfect Should have done this before I got a GM. I’ll never make that mistake again. I’ll always use and recommend Tripp, Tom and Bruce have trained him well. Should have done this before I got a GM. I’ll never make that mistake again. I’ll always use and recommend Tripp, Tom and Bruce have trained him well... Lain, not so much. I will add and suggest that Tripp use less keywords and phrases he’s learned in training, although they are effective. Just a little more authenticity, initially will help buyers want to come back. Tripp does a great job on follow ups and building that relationship going beyond the normal call back procedures and what is asked of him by the dealership. Graham should be more than proud to have Tripp on the sales floor representing the Palmeto brand. Thankful & Grateful, J. Lotterhos More

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My experience here started off very well. My salesperson Kelvin was probably the only person that actually cared about what I wanted and trying to get to a price that is actually fair with justification bei Kelvin was probably the only person that actually cared about what I wanted and trying to get to a price that is actually fair with justification being presented and will remain a good friend to me. I wanted to spend my hard earned money with this dealership since I am from the low country area and believe in giving business to local business owners such as Palmetto Ford (Mr.Eubank). The (Sales Manager) Tom really changed the whole experience and attitude towards buying the vehicle and made it feel as if i could not AFFORD the vehicle and kept throwing a ridiculous figure in my face which in turn gave a bad impression to the Vice President (Bruce) who was very nice and professional to me as well until Tom told him otherwise. Who in return has lost not just a sale on a higher ticketed item which I was willing to work with it if they just showed some more fight and less unprofessional business etiquette(I guess this does not exist anymore) for my business when spending over 50k+ for a vehicle but they also lost a local long term friendship. Which is important these days. Thank you Kelvin my friend for all the time you have spent trying to get a deal together. I really do appreciate you. More

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Works Hard to Satify Customer I had an issue with this dealership, but after they put in the hard work to make me happy, I am now beyond pleased with the results. The GM (Bruce) an I had an issue with this dealership, but after they put in the hard work to make me happy, I am now beyond pleased with the results. The GM (Bruce) and finance (Mike) went over and above what was required of them. Thank you! More

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Justin German, Sales Associate Perfect experience; just purchased a new F150 and it was by far the most pleasant experience in all my born days. Will recommend Palmetto Ford to al Perfect experience; just purchased a new F150 and it was by far the most pleasant experience in all my born days. Will recommend Palmetto Ford to all my friends and business associates. Keep up the great customer service, pleasure doing business with all the staff, treated my wife and I like family........Thank you! More

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Awesome Car Buying experience! We love Palmetto Ford! Tom Slawson sold me my car - a Lincoln MKX. We've bought several cars from Palmetto Ford over the years. Tom has sold us our la We love Palmetto Ford! Tom Slawson sold me my car - a Lincoln MKX. We've bought several cars from Palmetto Ford over the years. Tom has sold us our last 2 - he is excellent! He listens to what you want, where your budget is, and then helps you find the car. He goes out of his way to make things easy and not take up so much of your time with paperwork, etc. He's a citadel grad, and it shows! Excellent salesmanship and customer service ! More

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Amazing experience!! Best experience with this vehicle purchase. Mike is very knowledgeable and professional. He has earned a customer for life. We normally buy from summe Best experience with this vehicle purchase. Mike is very knowledgeable and professional. He has earned a customer for life. We normally buy from summerville and the experience we had at palmetto-ford has earned our family's business. More

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Rip off Company My 69 year old father went here because he loves ford just to be rip off. The dealer should be ashmed because they lied told him one thing and did ano My 69 year old father went here because he loves ford just to be rip off. The dealer should be ashmed because they lied told him one thing and did another. This place did his finacne the way they wanted not the way my father requested and then was over charge from the original sales price. Promises where made and not keep and vehicle is not even equipped with what was told. More

by kristiemartin1984 Verified Customer Verified Customer

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Great experience! Service is great one of the reasons I have owned 15 Ford's!!! Also the sales force is unequalled!! They care about the customer, so we keep coming bac Service is great one of the reasons I have owned 15 Ford's!!! Also the sales force is unequalled!! They care about the customer, so we keep coming back. In 3 or 4 years I will have another new Ford or Lincoln. Can't wait!!! More

by Kingford Verified Customer Verified Customer

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Happy Experience First time in my life buying a new car was fun! I will definitely tell my friends that Palmetto Ford makes buying a new car FUN! First time in my life buying a new car was fun! I will definitely tell my friends that Palmetto Ford makes buying a new car FUN! More

by Happy shopper Verified Customer Verified Customer

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