Bruce Bilsback | Page 3

my ford experience This was the best experience purchasing a new vehicle i have ever had, my sales person was chris pelt who was helpful and knowledgable and not pushy. This was the best experience purchasing a new vehicle i have ever had, my sales person was chris pelt who was helpful and knowledgable and not pushy. the ford 150 is an awesome vehicle and i couldnt be happier. they went above and beyond to make me happy would definately recommend them to anyone!!! More

Helpful 1

Report | Print

Excellence My wife and I arrived at Palmetto Ford Lincoln in the afternoon and as soon as we got out of our car we were met by a smiling gentleman who ask if we My wife and I arrived at Palmetto Ford Lincoln in the afternoon and as soon as we got out of our car we were met by a smiling gentleman who ask if we needed help. John Miller was helpful with arranging the trade in and was very polite and patient. After our purchase, Brandan Fleetwood took time to explain everything about the vehicle. This was a first for us. No dealer has ever done this for me. Thank you. More

Helpful 1

Report | Print

The pleasure and ease of buying a vehicle!!! I was looking to get a new truck, so I filled out a little info. On line and sent it to three local dealers. I heard back from Dan at Palmetto ford ri I was looking to get a new truck, so I filled out a little info. On line and sent it to three local dealers. I heard back from Dan at Palmetto ford right away asking more questions into exactly the truck I was looking for. I did hear back from one of the other dealers later that day also and have yet to hear back from the third dealer. I talked to Dan and he was able to find the one I was asking about, even though he didn't have it on his lot he said it wasn't a problem to get it in. I got busy and put my search off for a few days and I still received emails from Dan letting me know that he was there to help me when I was ready. I went to the other dealer that I heard back from and was being pushed into buying what they had on their lot and not exactly what I wanted. I told that dealer exactly what I wanted and asked him to locate it for me, still haven't heard back from him. So I finally went down to Palmetto ford and when I walked in a guy named Kelvin asked if I needed help, told I was here to see Dan. Kelvin walked me to Dans office and we started going over all the options and colors that I wanted. Dan turned me over to Kelvin and he walked the lot going over all of the options and features I asked about. We found one that fit every thing I wanted and Kelvin got a price for me. He also brought Bruce in to talk to me and he cut to the chase and gave me a price. Told Kelvin I would think about it and left, wasn't any pressure or harassing phone calls once I left. I thought about it for a day and got back in touch with Kelvin and told him I wanted to do this. He had every thing taken care of and ready when I showed up to pick up the truck. Bruce and Dan both remembered who I was and both were very friendly when I came back. Dan went over in great detail on every feature my truck has and answered any questions I had. He explained the sync system very well and made me aware of things I didn't know it could do. My last three vehicles I had purchased from out of town but from now on all of my purchases will be with Palmetto ford. Every one at the dealership has gone above and beyond in me eyes and I would recommend them to any one looking for another vehicle or even services. More

Helpful 2

Report | Print

We bought a new Lincoln MKZ. There was a mechanical problem with the alignment that required extensive repair. I spoke to the sales VP, Bruce Bilsback about another vehicle. He was extremely cooperat problem with the alignment that required extensive repair. I spoke to the sales VP, Bruce Bilsback about another vehicle. He was extremely cooperative in making a switch. Even though the new selection had more options, he was very accommodating and the deal went smoothly. More

Helpful 1

Report | Print