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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 9

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
257 Reviews

Industry Experience

25 yrs, 4 mos

4.8

257 Reviews

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257 Reviews of Bruce Carrick

July 14, 2025

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Employee Rating

I’m missing most of my covers for my hubcaps or they are damaged. The tires don’t have the caps on them and this was my first time getting my tires rotated. Then I was told my car doesn’t have any tire rota More

by PRATHERTONIA
Recommend Dealer
No

Other Employees Tagged: Nick Mudd

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Jul 17, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jalen Moore jalen.moore@russdarrow.com

July 12, 2025

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Employee Rating

Bruce was amazing, helpful and quick! Great experience Bruce helped me get in and out with no issues! More

by STANMOORE2
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Jul 12, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

July 10, 2025

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Employee Rating

The service was very good and patient and the video was excellent and to my standards More

by ERICROSEMOND626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth, Nick Mudd, Miguel Mazaba, Zoe DeRose , Kirsten Jones

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Jul 10, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

July 10, 2025

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Employee Rating

Always professional and does excellent quality of work. Everyone is very respectful and trustworthy, very satisfied. More

by YVONNEPHILLIPS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth, Nick Mudd, Zoe DeRose

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Jul 10, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

July 03, 2025

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Employee Rating

Bruce Is always very helpful and took care of my service and repair issue with swiftness and a smile. More

by KPERRYWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Jul 03, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bruce met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

July 03, 2025

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Employee Rating

Quick and effective service. Good communication and good price. Thank you to the team. Recommend More

by JOHNKORDUCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Jul 03, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

July 02, 2025

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Employee Rating

My concerns are always addressed quickly and with ease. I appreciate the follow up and reminders. More

by jeanninejaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

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Jul 02, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

June 29, 2025

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Employee Rating

Had a great experience with test drive and purchase. Listened to preferences and negotiated an excellent package. More

by NCF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola , Stan Moore, Chris Smielis, Justin

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Jun 29, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

June 27, 2025

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Employee Rating

I am always happy with the service I am provided. The technician are always informative and thorough. I wouldn't dream of taking my car anywhere else. More

by KEITCHYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd , Kirsten Jones

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Jun 27, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

June 18, 2025

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Employee Rating

Russ Darrow has been my favorite dealer for many years great staff friendly Bruce is great 👍 More

by POOHEBEAR1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zoe DeRose

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Jun 18, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

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