Nick Mudd

The best dealership ever the guys at Russ Darrow Metro Mazda will get you together…. Great Customer service !!!! Mazda will get you together…. Great Customer service !!!! More

by kendragee79 Verified Customer Verified Customer

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I went in because the driver side done light wasn't turning on. Nick gave me a timeframe and pulled the car into the garage. I went to the waiting room and about ten minutes later he came in to get me. turning on. Nick gave me a timeframe and pulled the car into the garage. I went to the waiting room and about ten minutes later he came in to get me. It works great now. More

by ananda Verified Customer Verified Customer

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Everyone there is courteous and professional. The communication is very clear and the work is done promptly. Bruce has always done a great job for me, and I feel well taken care of at Russ Darrow The communication is very clear and the work is done promptly. Bruce has always done a great job for me, and I feel well taken care of at Russ Darrow Mazda. More

by tmmalaby Verified Customer Verified Customer

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All staff members involved were courteous also dealership was clean and comfortable never a bad experience was clean and comfortable never a bad experience More

by 53kingdavid Verified Customer Verified Customer

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The service staff were very friendly and efficient. Nice area to wait, good updates good location Nice area to wait, good updates good location More

by mbw1011 Verified Customer Verified Customer

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Always the best service. Nick is wonderful. I love my Mazda and I love this dealership. Nick is wonderful. I love my Mazda and I love this dealership. More

by Chris Verified Customer Verified Customer

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All was done to my satisfaction. Neat and clean work shop . Will be back again Neat and clean work shop . Will be back again More

by AMARGRAF Verified Customer Verified Customer

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Scheduling my appointment was quick and easy. Oil change and tire rotation were fast and friendly Oil change and tire rotation were fast and friendly More

by CJCALIMLIM Verified Customer Verified Customer

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Keep in mind this is my first time having a service done at this location. I usually go to the greenfield location. But this was one of the worst experiences I’ve had in customer service. I was completely i at this location. I usually go to the greenfield location. But this was one of the worst experiences I’ve had in customer service. I was completely inconvenienced and treated like I was invisible and not important enough. Two weeks prior I came in and scheduled three services. Oil change, seatbelt inspection and sunroof inspection. I come in the day of the appointment and was told that I couldn’t wait on the car because it needed to be in the shop for a while (whatever that meant). I was told there were no loaners available. That’s understandable but my issue was why wasn’t that brought up when I made the appointment so that I could have reserved a loaner . Long story short I was given a courtesy uber home. I did not plan on being stuck in my house all day. I ended up getting a ride from my dad to run the errands that I needed to do that day. While I’m out and about I received a text from uber saying my driver was near by. Basically a ride was sent back to my house before I was even told that my car was ready. So I called cancelled the uber and had my dad bring me back to his house so that I can get picked up and brought back to my vehicle. I once again had to postpone my own plans to come back and get my car. I come back to get my car and was escorted to the cashier. I asked her if my car was being pulled around she said no. So I had to walk outside and look for my own car. I get in the car and the old sticker from my previous oil change was still in the windshield. So I had to go back in and ask about that and was told that you guys don’t do that anymore. At this point I’ve made up my mind that I won’t ever return to this location. I have gone to the greenfield location for the most minor service and been treated a thousand times better. I live 26 mins away from your dealership so all that back and forth could’ve been avoided. I could’ve really just waited for the service to be done because all of this happened in a two hour span. More

by WHITNEYMARTINA1 Verified Customer Verified Customer

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great team at Metro Mazda! I have bought 4 cars from this team in the past 4 years! Jalen, Zoe, Bruce, Nick, and Brandon are the dream team! I have bought 4 cars from this team in the past 4 years! Jalen, Zoe, Bruce, Nick, and Brandon are the dream team! More

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