Bruce Gracik
Bruce Gracik at Deur-Speet Motors

Bruce Gracik | Page 14

Service Manager

Deur-Speet Motors

33 W Dayton St
Fremont, MI 49412

Contact Me
4.8
200 Reviews

I was born and raised in Newaygo. Love the small town culture. Love sports, hunting, fishing, and boating. Married to my wife Kady and have one daughter Jaci and son Clay.

Dealership Experience

23 yrs, 4 mos

Industry Experience

25 yrs

Specialties & Trainings

Chrysler Certified

Dealer Pro Management

4.8

200 Reviews

Write a Review

200 Reviews of Bruce Gracik

July 12, 2019

Dealership Rating

Very satisified Stopped in for a grease job and oil change. Was done very fast, Did not get a wash as had gotten a wash the night before. Since did not get wash th More

by OldMan#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2019

Deur-Speet Motors responded

Thank you for taking the time to give us your feed back! Feel free to stop in for that vacuum.

July 02, 2019

Dealership Rating
Employee Rating

Fast and Friendly No matter where I have bought my cars Deur-Speet Motors has always been my go to for service. This oil change was quick as always,FREE was a plus with More

by Rothbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dyan Zapletal

Jul 15, 2019

Deur-Speet Motors responded

Thank you for your kind words and for taking the time to give your feedback!

June 30, 2019

Dealership Rating
Employee Rating

Honest! If you're looking for a car dealership and service department that will give you honest and reliable service, look no further! in a world where you c More

by Cindy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hope

Jul 15, 2019

Deur-Speet Motors responded

Wow! This is one of my favorite reviews we have received! We work very hard in all aspect of our dealership, but service is one we really strive to provide a positive experience! Thank you for your business.

June 28, 2019

Dealership Rating
Employee Rating

Oil change Service was quick, convenient, thorough. Staff was friendly and courteous. The free vacuum and car wash is always a great bonus. I have 3 vehicles and More

by Putz6213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dyan Zapletal

Jul 15, 2019

Deur-Speet Motors responded

Thanks so much for your review of our dealership!

June 18, 2019

Dealership Rating
Employee Rating

A+ Dealership that goes the extra mile. Becca and Jay were excellent to work with. They explained everything thoroughly without being pushy or intrusive. They are very knowledgeable about More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman , Tom Schuiteman, Rebecca Thompson

Jun 19, 2019

Deur-Speet Motors responded

Thank you for your review! So happy to hear you had a positive experience.

June 11, 2019

Dealership Rating

Unprofessional Tried to contact this place a number of times about a service and a quote, haven’t received any information back and it’s been well over a month. If y More

by Travis123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ken Hope , Kurtis Harrington, Don Pavlige, Dyan Zapletal

Jun 11, 2019

Deur-Speet Motors responded

Travis, Please feel free to contact myself directly tomorrow at 231-924-3640 ext 1006 and I will see that the information your looking for is delivered. I will also look into where the communication breakdown happened. Look forward to our conversation and fixing our mistake. Bruce Gracik

Jun 11, 2019

Deur-Speet Motors responded

Travis123, Could you please send me your contact information? Unfortunately, this site only allows a nickname and is hard for me to find or question the service advisors about a customer without their name. I have put this on high priority and will do my best to see where the communication broke down. I apologize for the bad experience and will do what I can to make it right. Thank you for your time, Bruce Gracik

June 07, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation Fast service, friendly and nice. Everyone is so willing to help in whatever area we need. We talked with Rebecca about doing another lease, while More

by Nanaluvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Thompson

Jun 19, 2019

Deur-Speet Motors responded

Thank you for your review!

May 08, 2019

Dealership Rating
Employee Rating

Always Great and Friendly Service Right from my initial inquiry at the receptionists desk, to the service and parts departments, great friendly service with meaningful intent to help m More

by Tomahawk
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kurtis Harrington, Dyan Zapletal, Matt in the Parts Dept.

May 15, 2019

Deur-Speet Motors responded

Thrilled to read your review! We work very hard at trying to provide good service and value and it is great to see that is what you got! Thanks for your review.

May 07, 2019

Dealership Rating
Employee Rating

exceded this customers expectations Once again the service department returned my vehicle on time as promised and clean and vaccumed. My expectations were meet and exceded. Thanks Mat More

by crisman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hope , Dyan Zapletal

May 08, 2019

Deur-Speet Motors responded

Thank you for your review! Happy to hear that you had a positive experience!

April 10, 2019

Dealership Rating
Employee Rating

Great service The whole dealership works to insure a positive experience. Kurtis, in the service department, goes the extra mile to make sure the job is well done. More

by Suegr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Rasch, Todd Schuiteman , Kurtis Harrington

Apr 12, 2019

Deur-Speet Motors responded

Thank you for your kind words and for taking the time to provide your feedback to us!

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