Bruce Gracik | Page 16

Work completed within quote amount. I use this dealership for all my oil changes and at the last oil change in June the attendant took a picture of a badly rusted out c-member which we p I use this dealership for all my oil changes and at the last oil change in June the attendant took a picture of a badly rusted out c-member which we promptly acted upon as it could have been catastrophic had we not been told. They gave me a car to drive while mine was in for repair and I received my car back in a day and a half and it rides and drives like a new car. Appreciated all the work and communication with Bruce and Tom in getting this completed for a fair price. Everyone at this Dealership is professional and kind. Ken Hope released the car to me and was very courteous and helpful by giving me his card if I had any questions or concerns. More

Helpful 0

Report | Print

Excellent service!!! Everyone there goes above and beyond. Their sales staff is very knowledgable and friendly and their service department is 5 star, always very accommod Everyone there goes above and beyond. Their sales staff is very knowledgable and friendly and their service department is 5 star, always very accommodating. Won't buy a car from anywhere else!!! More

Helpful 9

Report | Print

Short and sweet When I come into Deur Steets everybody I run into is so nice and helpful. Lots of smiles and laughs. A very nice clean facility to. When I come into Deur Steets everybody I run into is so nice and helpful. Lots of smiles and laughs. A very nice clean facility to. More

Helpful 6

Report | Print

Customer Service Oriented The team at Deur-Speet Motors are very customer oriented. From the initial sale to service, they respond to customers expectations. I checked my pri The team at Deur-Speet Motors are very customer oriented. From the initial sale to service, they respond to customers expectations. I checked my price with a generic on-line rating website and they were extremely competitive. There was a mishap in service and they fixed the issue in a professional and timely manner. Mishaps happen all the time and it is the manner in which an issue is addressed that defines the quality of the organization. Deur-Speet Motors did an excellent job responding my expectations. More

Helpful 8

Report | Print

Great Family atmosphere! Customer service was excellent and they did everything possible to make sure it was an easy and enjoyable experience. I will definitely be returning t Customer service was excellent and they did everything possible to make sure it was an easy and enjoyable experience. I will definitely be returning to Deur-Speet Motors for my next vehicle and all of the service in between! More

Helpful 8

Report | Print

This was, by far, my best car buying experience. The Deur-Speet team went out of their way to ensure that I find the car that best suited my needs. They took the time to review several different opti The Deur-Speet team went out of their way to ensure that I find the car that best suited my needs. They took the time to review several different options with me and then found a car that was within my budget. I have also been delighted with the post-purchase service. This is definitely a customer-focused dealership. I would recommend Deur-Speet without reservation. More

Helpful 7

Report | Print

I had great service and enjoyed working with Bruce!!! There was recently a recall on my vehicle, I called Deur-Speet since it was close and to my surprise, they fit me right in. I had such a great experie There was recently a recall on my vehicle, I called Deur-Speet since it was close and to my surprise, they fit me right in. I had such a great experience working with Bruce and his staff. They were very professional and the customer service was excellent. They provided me with a clean, reliable vehicle to borrow until my car was ready. Bruce and his team had it done within six hours of me dropping it off! I would definitely recommend this dealership as I had a great experience. More

Helpful 8

Report | Print