Bruce Gracik | Page 19

Service Center Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem was identified at time of a regular oil and the service engine message and light came on. Same day they replaced the thermostat and thought I was good to go... however, the weather was getting colder and it became apparent the heater was not working properly. It was during the holidays and with a very busy schedule they still managed to get the new heater core delivered and installed - as good as new :) Thanks to Bruce and Ken being on top of the problem, I never missed a beat. They even provide a new Dodge Dart for me to do my running around while my truck was in for the repairs. Oh... almost forgot to mention Matt who knows everything about those computer components! Thanks for all your attention to our needs. More

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Great people I had my struts fixed and vacuum hoses. As well as any other light on my caddy fixed. Very friendly staff. They got the job done as quickly as they co I had my struts fixed and vacuum hoses. As well as any other light on my caddy fixed. Very friendly staff. They got the job done as quickly as they could! Thanks Bruce for all of your help More

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Never a Problem When Dealing with Deur-Speet The most important thing to us, is the care after the purchase. They are caring, efficient & speedy. Thanks to all of you at Deur's. The most important thing to us, is the care after the purchase. They are caring, efficient & speedy. Thanks to all of you at Deur's. More

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Service Recently bought a new used truck. Noticed some vibration at 65 mph. Contacted our sales rep and he scheduled us to get it checked out. Tires were vala Recently bought a new used truck. Noticed some vibration at 65 mph. Contacted our sales rep and he scheduled us to get it checked out. Tires were valanced and rotated. No charge. Great service! More

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Great Service Always happy with the service I receive when I bring the van in. Everyone is always very nice, they do a great job, and was my van when they are done. Always happy with the service I receive when I bring the van in. Everyone is always very nice, they do a great job, and was my van when they are done. Washing the van for my before I leave is also a nice bonus. More

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Very honest and professional I will always take my business to duer Speet.. They are very good about keeping you informed on progress of your vehicle and making sure the customer I will always take my business to duer Speet.. They are very good about keeping you informed on progress of your vehicle and making sure the customer is very satisfied with end product.. 5 stars More

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Great sales department, service department lacks. Sales department has always been very good. My experience with the service department has been awful. Rude customer service and rarely have a courtesy Sales department has always been very good. My experience with the service department has been awful. Rude customer service and rarely have a courtesy vehicle. More

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Software Recall I got a notification that I needed to get an update to the car's software. Diet Speet made it easy to get an appointment that fit my schedule and fini I got a notification that I needed to get an update to the car's software. Diet Speet made it easy to get an appointment that fit my schedule and finished the work on time. The service department is excellent and I will definitely refer others to them. More

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Awesome People from the owner to the service dept !!! Have always had great service and people that took time to hear what you say , I have (and always will) recommend this dealership to any one , Have always had great service and people that took time to hear what you say , I have (and always will) recommend this dealership to any one , More

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Chrysler aspen shaking bad After having numerous repairs at a different shop our car was shaking terribly. We brought it in to Deur speet in fremont mi where we recieved except After having numerous repairs at a different shop our car was shaking terribly. We brought it in to Deur speet in fremont mi where we recieved exceptional service. Thank you Ken Hope and Bruce Gracik for going the extra mile and locating the problem and repairing our Aspen. I recommend these gentleman and the entire staff very highly as I have purchased vehicles from them and had them serviced in the past. They are very friendly and True professionals.. More

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