Bruce Gracik
Bruce Gracik at Deur-Speet Motors

Bruce Gracik | Page 21

Service Manager

Deur-Speet Motors

33 W Dayton St
Fremont, MI 49412

Contact Me
4.9
223 Reviews

I was born and raised in Newaygo. Love the small town culture. Love sports, hunting, fishing, and boating. Married to my wife Kady and have one daughter Jaci and son Clay.

Dealership Experience

23 yrs, 7 mos

Industry Experience

25 yrs, 3 mos

Specialties & Trainings

Chrysler Certified

Dealer Pro Management

4.9

223 Reviews

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223 Reviews of Bruce Gracik

February 16, 2018

Dealership Rating
Employee Rating

Service oriented, family owned & fruendly God service, reasonable rates, efficient. Would like to see the phones back in service answered more quickly. Often takes s voice mail or a lot of ri More

by Crosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 16, 2018

Dealership Rating
Employee Rating

Oil change Service good as always. Friendly service. Very nice waiting room. Very fast service with a very short wait time. Will retire again for service when More

by Ruchicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dyan Zapletal

February 11, 2018

Dealership Rating
Employee Rating

Routine maintenance We have dealt with Deur-Speer Motros for years! We have brought in used vehicles purchased elsewhere and received the same great service as we have th More

by Car girl,Heidi14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2018

Deur-Speet Motors responded

Thanks for your current and past business. We certainly love to see repeat customer for both sales and service!

January 05, 2018

Dealership Rating
Employee Rating

Service Center Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem More

by CarlS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hope , Matt

Jan 09, 2018

Deur-Speet Motors responded

Hey Carl! Thx for taking the time to give us your feedback! So glad you had a great experience at our facility!

January 01, 2018

Dealership Rating
Employee Rating

Great people I had my struts fixed and vacuum hoses. As well as any other light on my caddy fixed. Very friendly staff. They got the job done as quickly as they co More

by Shanda Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2017

Dealership Rating
Employee Rating

Never a Problem When Dealing with Deur-Speet The most important thing to us, is the care after the purchase. They are caring, efficient & speedy. Thanks to all of you at Deur's. More

by sharlakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Wiersema, Dyan Zapletal

December 01, 2017

Dealership Rating
Employee Rating

Service Recently bought a new used truck. Noticed some vibration at 65 mph. Contacted our sales rep and he scheduled us to get it checked out. Tires were vala More

by Pattyk001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kohlby Hasselman

Dec 04, 2017

Deur-Speet Motors responded

Sorry to hear you had an issue with your truck, but happy to hear we were able to get it taken care of quickly for you!

November 19, 2017

Dealership Rating
Employee Rating

Great Service Always happy with the service I receive when I bring the van in. Everyone is always very nice, they do a great job, and was my van when they are done. More

by Mike2014 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hope , Kurtis Harrington

November 12, 2017

Dealership Rating
Employee Rating

Very honest and professional I will always take my business to duer Speet.. They are very good about keeping you informed on progress of your vehicle and making sure the customer More

by Joe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hope, Todd Schuiteman , Tom Schuiteman

Nov 15, 2017

Deur-Speet Motors responded

Thank You for taking the time to provide us a review on our dealership! We really do appreciate your business and look forward to seeing you in the future!

November 12, 2017

Dealership Rating
Employee Rating

Great sales department, service department lacks. Sales department has always been very good. My experience with the service department has been awful. Rude customer service and rarely have a courtesy More

by Peligiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2017

Deur-Speet Motors responded

I am sorry to hear you had a bad experience with our Service Department. We do have a limited number of service loaners. However, I feel badly that you felt you were treated poorly. Please contact me personally and I would be glad to discuss with you and will do our best to rectify for you. Mark Schuiteman Owner 231-924-3640

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