Bruce Leiva
Bruce Leiva at Bob Penkhus Volkswagen

Bruce Leiva | Page 6

Sales

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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78 Reviews

With over 37 years of automotive experience...26 years with Bob Penkhus, Bruce is our resident Volvo expert and a true asset to our organization! As our Volvo Sales manager he understands the level of service we need to provide to our customer's and his tremendous knowledge of the Volvo product will make every customer feel at ease. In additional to knowing the Volvo product inside and out, he is also our Volvo Overseas Delivery expert. Bruce believes that "you will get everything in life you desire, if you will just help enough others get what they desire"! Outside of work Bruce enjoys motorcycling, high-end audio systems and music.

Dealership Experience

28 yrs, 3 mos

Industry Experience

41 yrs, 8 mos

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78 Reviews

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78 Reviews of Bruce Leiva

November 15, 2020

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Employee Rating

Great dealer Bob Penkhus, great service manager Bud Hall, great mechanic Erik Conrad. Every visit is like reunion with friends! I have been a customer for 40 years and numerous Volvos! More

by ASPIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sherban

Nov 21, 2020

Bob Penkhus Volkswagen responded

We want to say a huge thank you for your many years of business. We are honored that you have trusted us with your cars over the past 40 years. Here is to 40 more years in this long partnership!

November 13, 2020

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Employee Rating

I was having a hard time finding tires for our CX9, so we came here. They were wonderful, had us taken care of right away! More

by MOTHERTURTLE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson, Brian Dorcey

Nov 21, 2020

Bob Penkhus Volkswagen responded

We are so pleased we could help you find the right tires for your CX9. Thank you and we look forward to working with you again in the future!

November 04, 2020

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Bruce Leiva was great!!! My husband and I got a great deal on our new Volvo and Bruce took the time to explain everything about the vehicle and even delivered the vehicle to our doorstep. I would defi More

by LOLI30
Recommend Dealer
Yes
Nov 10, 2020

Bob Penkhus Volkswagen responded

Thank you for the 5-star review. We are pleased to hear that Bruce was able to help you get into that new Volvo. Enjoy the new ride, and come see us again for any other car needs you may have!

October 30, 2020

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Bruce was extremely professional, thorough and lovely to be around. We appreciate his help in selecting the right car for us and his time in acquainting us with it More

by BROOKEMEDOSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Bob Penkhus Volkswagen responded

Thank you so much for sharing, Brooke! We work hard to ensure that our customers leave the dealership with a car they love. Enjoy your new vehicle!

October 12, 2020

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My wife and I had a good experience with this dealership. We were treated well and was not pushed to purchase a vehicle that we were not happy with. The dealer brought in a car that specifically fit our need More

by JDHAYASHIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haleigh Vance, Fabian Vigil, I do not remember all the people we dealt with. Sorry

Oct 19, 2020

Bob Penkhus Volkswagen responded

Thank you so much for sharing. It's always a pleasure to help people find the right car for them. Car buying is a big decision, and we never want to pressure or push someone into something that is not right. Enjoy your new vehicle, and we look forward to seeing you next time!

August 21, 2020

Dealership Rating

The service department was exceptionally superior to any other auto service department I have dealt with. Truly a pleasure to work with and over delivered and performed. Thank you More

by JULIE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Vigil

Aug 26, 2020

Bob Penkhus Volkswagen responded

Julie thank you for this review. We are very happy to know that we made your experience a positive one. Please come see us again for any other service needs you may have!

July 12, 2020

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Employee Rating

They got my spare keys programmed but it took longer than they said it was going to take. But over all they got it done. More

by regan.nikole2020
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson, Brian Dorcey, Tina Martin, Dan Prange, Joe Ralph, Chris Sherban, Marc Skinner, Haleigh Vance, Fabian Vigil

Jul 15, 2020

Bob Penkhus Volkswagen responded

Thank you for taking the time to write a review about your experience. We appreciate your honest feedback and do apologize for the delay. Happy to hear you're all set and come see us for any additional needs that may come up. See you next time.

July 12, 2020

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Employee Rating

Great and friendly service overall. Both Bruce and Chris were very helpful. Even though I did not purchase the vehicle from this dealership, they were pleased to help me out with my conc More

by Hyun (Pete)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sherban

Jul 15, 2020

Bob Penkhus Volkswagen responded

Thank you for sharing about your experience with Bruce & Chris. We will make sure they know their hard work was appreciated. We are here to help so please visit us for any car needs you might have. See you next time.

June 17, 2020

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Employee Rating

Service on my 2007 XC90 Chris Sherban is my service manger. He is extremely knowledgeable, professional, and easy to work with. He goes out of his way to make sure if a pro More

by DEBORAH.CASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sherban

Jun 18, 2020

Bob Penkhus Volkswagen responded

Thank you, Deborah! We're so pleased to know Chris has consistently taken such great care of you and always makes sure you're fully informed. We're so grateful for your continued business over the years and we look forward to working with you for many years to come!

May 19, 2020

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Employee Rating

Another great Bob Penkhus Volvo Outing This past Friday I took delivery on my 2020 XC 90 to compliment my fantastic 2014 Xc60! The experience was as great as the first time, and Mr. Bruce L More

by WEEZER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leiva for sales as well

May 21, 2020

Bob Penkhus Volkswagen responded

Thank you so much for the kind words and congratulations on your new XC90! We are very pleased to hear that we have been able to help you find the cars you need and it means the world to us to hear that our team has been able to provide you with exceptional service time and time again. We will make sure to let Bruce know he did a fantastic job. We look forward to seeing you next time!

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