Bruce Leiva
Bruce Leiva at Bob Penkhus Volkswagen

Bruce Leiva | Page 5

Sales

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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78 Reviews

With over 37 years of automotive experience...26 years with Bob Penkhus, Bruce is our resident Volvo expert and a true asset to our organization! As our Volvo Sales manager he understands the level of service we need to provide to our customer's and his tremendous knowledge of the Volvo product will make every customer feel at ease. In additional to knowing the Volvo product inside and out, he is also our Volvo Overseas Delivery expert. Bruce believes that "you will get everything in life you desire, if you will just help enough others get what they desire"! Outside of work Bruce enjoys motorcycling, high-end audio systems and music.

Dealership Experience

28 yrs, 3 mos

Industry Experience

41 yrs, 8 mos

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78 Reviews

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78 Reviews of Bruce Leiva

May 27, 2021

Dealership Rating
Employee Rating

Every thing was great. From the drop of to completion. Very simple drop off. Covid protocols were met and the work was done fast. Our car was wiped down when the work was done. More

by BABRK5914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Galvan

Jun 02, 2021

Bob Penkhus Volkswagen responded

Thank you for the review about your experience with our team. We are pleased to hear we could help you get your vehicle serviced all while keeping you safe.

April 30, 2021

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Employee Rating

Exceptional mechanic, service writer and lot tech. Loaner vehicle clean, gassed and ready to go. Tge young kady lot tech was the epitome of professionalism and so very positive. She hustles to provide custom More

by ANDY.CAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sherban, Eric the Service Tech is the best.

April 30, 2021

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Employee Rating

Bruce provided exceptional customer service! He represents the best that Bob Penkhus customer care is known to provide. I will strongly recommend him to anyone! More

by THOMASSTEVENS50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

I would like to take this time to thank this dealership..especially in service and Brian he was very helpful..everytime i needed help with something he was there More

by ALFREDOVENZOR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson, Tina Martin, Dan Prange, Joe Ralph, Chris Sherban, Marc Skinner, Haleigh Vance, Fabian Vigil, Jason Vollin

Apr 28, 2021

Bob Penkhus Volkswagen responded

Alfredo we are pleased to hear that Brian and our team was able to provide you with great service. Come see us again soon.

April 16, 2021

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Employee Rating

Great dealership for cars and maintenance. Devin Sena was very professional and responsive to my needs for an older Volvo (2006 XC-70). He kept me well informed throughout the process. More

by DEBIREED222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Bob Penkhus Volkswagen responded

Thank you for the review. We are pleased to hear that Devin and our service team could help you maintain your Volvo.

April 13, 2021

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Employee Rating

Excellent service the staff and maintenance team were very professional, and were able to answer any question I had in regards to the vehicle with out missing a beat More

by CHRISREVIS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson, Brian Dorcey, Tina Martin, Joe Ralph, Chris Sherban, Marc Skinner, Haleigh Vance, Fabian Vigil, Jason Vollin

Apr 19, 2021

Bob Penkhus Volkswagen responded

Chris thank you for coming to see us. We are happy to hear that the team was able to help you and answer all your questions. We hope to see you again soon.

April 01, 2021

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Employee Rating

At Bob Penkhus, they always provide the best service. The service specialists are very kind and knowledgeable and have always treated us well. I would go nowhere else for service on my Volvo. More

by MicB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Strassner

Apr 14, 2021

Bob Penkhus Volkswagen responded

Thank you for the review! It's our goal to provide a stress free and positive experience for all our customers. Have a great day!

February 17, 2021

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Employee Rating

Outstanding customer service! Authentic sales and maintenance department. Easy to work with people and not too pushy. Appreciate the straight forward candidness. Highly recommend this dealership! More

by DEREKJLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus , Brian Dorcey

Feb 22, 2021

Bob Penkhus Volkswagen responded

Derek thank you for your honest feedback. We are very pleased to hear that our team has been able to provide you with great customer service on all sides. We look forward to your next visit.

January 15, 2021

Dealership Rating
Employee Rating

Bruce was a very enjoyable, responsive, and confident Bruce was a very enjoyable, responsive, and confident sales person to work with. Our experience At Volvo was just as I expected. Courteous respectful More

by TRAVIS.BRADFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Bob Penkhus Volkswagen responded

Travis thank you for your review. We are very pleased to hear you enjoyed your visit to our dealership. We will make sure to let Bruce know he did a great job!

December 03, 2020

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Employee Rating

My wife's Mazda CX5 was serviced on 2 December 2020. Joey kept me well informed during the 2 hours. The 40,000 mile service was professionally accomplished and the car cleaned. Everything was perfec More

by DEBIREED222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

Dec 10, 2020

Bob Penkhus Volkswagen responded

Thank you for the 5 star review. We strive to give our customers great service with total transparency. We will make sure Joey and the whole team know they are doing a great job!

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