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Bryan Adams
Bryan Adams at Audi Des Moines

Bryan Adams | Page 10

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.8
421 Reviews
4.8

421 Reviews

Write a Review

421 Reviews of Bryan Adams

June 07, 2023

Dealership Rating
Employee Rating

Everything was seamless. The scheduling to pick up was like clockwork. I have no issues. More

by TOM@INTELLIGENTICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Audi Des Moines responded

Tom, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan met your expectations. Thank you for choosing Audi Des Moines, we look forward to having you as a valued customer for many years to come!

May 30, 2023

Dealership Rating
Employee Rating

Rude and inconsiderate Service advisors every time we meet. Looking for an alternative option and waiting. Both advisors pretend they own the Audi dealership, unbelievable More

by WWW.NONE
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wesley Prudencio

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Jun 06, 2023

Audi Des Moines responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 22, 2023

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Employee Rating

Had a scheduling misunderstanding, but the Audi team stepped up and quickly found a solution. First time experience and I was very grateful. More

by ANGELAHOLTORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

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May 23, 2023

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Angela, and don't hesitate to let us know if we can be of further assistance.

May 14, 2023

Dealership Rating
Employee Rating

Great service and quick turnaround. I will contine to use the service department at this dealership. More

by NDKIRSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio , Katie Cross

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May 15, 2023

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines!

May 09, 2023

Dealership Rating
Employee Rating

Just needed to have a radio code. Took an hour 45 minutes when I had an appointment. A little long considering, but... More

by WWW.NONE
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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May 09, 2023

Audi Des Moines responded

Thank you for your patience! We sincerely value your business and look forward to your next visit.

April 01, 2023

Dealership Rating
Employee Rating

The people I have met are very nice and helpful. Got me in and out in no time. More

by KNERRDEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

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Apr 02, 2023

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines.

March 24, 2023

Dealership Rating
Employee Rating

The service department was helpful, courteous, and friendly. Communication was excellent! My questions were answered quickly and professionally. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 14, 2023

Dealership Rating
Employee Rating

Excellent service & shuttle while I waited. They checked the brakes, but when I have to slam on brakes at the last minute for a deer or emergent traffic, the brakes do not stop/hold. This is ed More

by DLBALLARD222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio , Katie Cross

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Jan 15, 2023

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 10, 2023

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Employee Rating

The dealership was clean, the people were friendly. They did everything they said they were going to. More

by Gunder20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

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Jan 10, 2023

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2022

Dealership Rating
Employee Rating

They did what they were supposed to do! They kept me informed.of the progress . More

by Maggy.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio , Katie Cross

Report | Print
Dec 07, 2022

Audi Des Moines responded

Maggie, Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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