Bryan Adams
Bryan Adams at Audi Des Moines
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Bryan Adams

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.8
397 Reviews
4.8

397 Reviews

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397 Reviews of Bryan Adams

April 22, 2024

Dealership Rating
Employee Rating

They got the required job done & Brian explained it well to me. Thank you very much More

by MPEACOCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

March 25, 2024

Dealership Rating
Employee Rating

Very attentive to the customer and professional. They are adaptive to the situation. They follow through with their promises. More

by Brooklab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

March 13, 2024

Dealership Rating
Employee Rating

Outstanding service and support. There are a lot of other dealers I've bought cars or trucks from over the years that hardly know you as soon as you pull off the lot. Your service de More

by S.NEELY
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Mar 13, 2024

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Brett Schettler General Manager

March 13, 2024

Dealership Rating
Employee Rating

Bryan and the service department has really taken care of our issues and service work on our Q8. More

by S.NEELY
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Mar 13, 2024

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines. Best Regards, Brett Schettler General Manager

March 08, 2024

Dealership Rating
Employee Rating

I always feel welcome. My car is a bit of a lemon so Bryan knows me More

by scott@iowarealty
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Mar 10, 2024

Audi Des Moines responded

Thank you for the kind words for Brian and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

February 18, 2024

Dealership Rating
Employee Rating

The people upfront at the service department were friendly, quick, and efficient. Made the process simple and answered my questions. More

by SIDNEY.CAM
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Feb 19, 2024

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Brett Schettler General Manager

February 10, 2024

Dealership Rating
Employee Rating

Reason I have owned Audi's exclusively for the past 30 years Quality service and genuine people More

by PWALTZ
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Feb 11, 2024

Audi Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Brett Schettler General Manager

February 07, 2024

Dealership Rating
Employee Rating

Prompt and efficient service, clear communication about the repairs needed and their costs, skilled technicians, and a clean and comfortable waiting area. More

by Chadpeach
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Feb 07, 2024

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

February 06, 2024

Dealership Rating
Employee Rating

Brian does a good job and does his best to get the service done but parts are a problem More

by KENNEDYBP
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Feb 06, 2024

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

February 02, 2024

Dealership Rating
Employee Rating

The team over at Lithia always goes above and beyond. Thanks for always taking care of me. More

by screg84
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Feb 04, 2024

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

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