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Bryan Adams
Bryan Adams at Audi Des Moines
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Bryan Adams | Page 2

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.8
400 Reviews
4.8

400 Reviews

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400 Reviews of Bryan Adams

February 07, 2024

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Employee Rating

Prompt and efficient service, clear communication about the repairs needed and their costs, skilled technicians, and a clean and comfortable waiting area. More

by Chadpeach
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Feb 07, 2024

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

February 06, 2024

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Brian does a good job and does his best to get the service done but parts are a problem More

by KENNEDYBP
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Feb 06, 2024

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

February 02, 2024

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The team over at Lithia always goes above and beyond. Thanks for always taking care of me. More

by screg84
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Feb 04, 2024

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

January 29, 2024

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Employee Rating

I have paid for 2 service in advance. Now they are saying I can get only one service because of time. They should refund my paid 2 service money. More

by RAJESH_KHANNA79
Recommend Dealer
No

Other Employees Tagged: Bryan Adams

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Feb 01, 2024

Audi Des Moines responded

Rajesh, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Bryan can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Brett Schettler General Manager

January 27, 2024

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They worked to resolve my issue. Bryan was very helpful in working through the problem resolution. More

by connievkeller
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 28, 2024

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Connie and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

January 15, 2024

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Employee Rating

The car services are excellent. They need to iron out some issues on either a shuttle or other transportation options for longer visits. Audi promised loaner cars but no dealer I am More

by CYBADGER60
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 16, 2024

Audi Des Moines responded

Thank you so much for your review and helpful feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Brett Schettler General Manager

January 13, 2024

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Everything went great. I was just in for a routine oil change. It was great More

by bernst20
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 14, 2024

Audi Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

January 13, 2024

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Employee Rating

Bryan Adams is one of the best he deserves a pay raise. He's the only reason I would purchase another vehicle from Audi of Des Moines More

by adam.hird
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Helpful
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Jan 14, 2024

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with Bryan. We're glad to hear he delivered such a great experience! Best Regards, Brett Schettler General Manager

January 12, 2024

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Brian was very professional and provided great customer service. Overall a very good service experience. More

by gvcjtl
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Helpful
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Jan 13, 2024

Audi Des Moines responded

Thanks for sharing about your experience with Brian here at Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

January 11, 2024

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Employee Rating

Smooth, friendly and professional Great experience, best dealership, clean and pu Great experienced professional staff. Look forward to returning to the dealership with my 3 other Audis. More

by cardaone
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

Helpful
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Jan 11, 2024

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. See you soon! Best Regards, Brett Schettler General Manager

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