Bryan Adams | Page 23

Service department is great. Courteous, timely and keep you informed on what is happening with the service on your vehicle. Also appreciate the car wash. you informed on what is happening with the service on your vehicle. Also appreciate the car wash. More

by Sara Gaskell Verified Customer Verified Customer

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Great service. Friendly staff. Professional attitude. Fast return. We love the blackout emblems on our Q8. Plus they adjusted the alignment. Thanks for the great experience! Fast return. We love the blackout emblems on our Q8. Plus they adjusted the alignment. Thanks for the great experience! More

by milo71 Verified Customer Verified Customer

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Service was top knotch. I had my vehicle in fir its 20k maintenance. The service was quick and thrurough and had my car back in no time. Will and always recommend Audi Des Moines. Exceptional work! maintenance. The service was quick and thrurough and had my car back in no time. Will and always recommend Audi Des Moines. Exceptional work! More

by WPRUDENCIO0 Verified Customer Verified Customer

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The service is always great. I know when I have my Audi serviced with you that everything has been taken care of and I can drive away with confidence. serviced with you that everything has been taken care of and I can drive away with confidence. More

by SUSYBOHANNON Verified Customer Verified Customer

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A minor issue but one that needed fix. I drove in with NOappointment (sorry about that).Regardless they were cordial and saw Tony problem. Best service department I have ever used. NOappointment (sorry about that).Regardless they were cordial and saw Tony problem. Best service department I have ever used. More

by rancher Verified Customer Verified Customer

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People great and service great. Your review process is too difficult and I guess that you get fewer reviews due to minimum words required and names required for employees. too difficult and I guess that you get fewer reviews due to minimum words required and names required for employees. More

by Cubbie Verified Customer Verified Customer

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I always get excellent service. I was able to schedule quickly. When I arrived I received immediate attention. I was informed via video regarding the current condition of my car. The work that was perfor quickly. When I arrived I received immediate attention. I was informed via video regarding the current condition of my car. The work that was performed was great and cost for the services was well explained and payment was efficient. Additionally the customer lounge area was very welcoming and felt very COVID safe. More

by PSD0 Verified Customer Verified Customer

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I've been receiving oil change service from Audi Auto since 2016. Customer service has been great up until my last visit on November 24th of 2020. Usually oil change service time takes no longer than 4 since 2016. Customer service has been great up until my last visit on November 24th of 2020. Usually oil change service time takes no longer than 45 min. This last time I was there for about 2 hours. Also, usually I get a "service video" of my car within halfway of service time. I finally received the video about 30 minutes after my visit at Audi. Unfortunately the video was an unclear black and white image with indistinct voices in the background (length of video: 10 seconds). One good thing happened out of this slightly stressful situation...the left burnt out taillight was replaced free of charge. The customer service associate was also very apologetic for the unusual long wait time and poor communication during my visit at Audi. More

by Artimat Verified Customer Verified Customer

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The service team did a great job taking care of my 2018 Audi S7. The tire exchange was quick and well done! Really appreciate all your help! Audi S7. The tire exchange was quick and well done! Really appreciate all your help! More

by BRYANPURDYMD Verified Customer Verified Customer

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Professional and met all expectations. Had some challenges that dealership worked around in order to get my car completed in a timely manner. Appreciate the efforts challenges that dealership worked around in order to get my car completed in a timely manner. Appreciate the efforts More

by GJOEMEYERS Verified Customer Verified Customer

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