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Bryan Coughlin
Bryan Coughlin at Mercedes-Benz of Beaverton
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Bryan Coughlin | Page 2

Service Technician

Mercedes-Benz of Beaverton

9275 SW Canyon Road (DA 3621)
Portland, OR 97225

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of Bryan Coughlin

December 18, 2022

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Employee Rating

Very good and professional service. The service was completed as promised. Highly recommend to friends. More

by HKINASIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2022

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 07, 2022

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Employee Rating

Always Awesome. Shak is the Man 🤩 Never want to drive anything other than a Mercedes! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Joe Brown, Kamu Kaehu-Davis, Kevin Lisonbee, John Kenny, Eric Flatten, Oscar Avila, Chy Laeardonn, David Fish

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Dec 08, 2022

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Rose, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 01, 2022

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The people were wonderful, 5 stars. Your system not very customer service oriented. Thank you. More

by BD6353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2022

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 11, 2022

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Employee Rating

Kaycie was great and showed amazing patience and walked me through the online process and made me feel Comfortable More

by JASON.OAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Joe Brown, Kamu Kaehu-Davis, Eric Flatten, Oscar Avila, Chy Laeardonn, Vadim Balashov, David Fish , Kaycie

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Nov 13, 2022

Mercedes-Benz of Beaverton responded

Jason, Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad Kaycie and our team was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 28, 2022

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Employee Rating

They were very helpful, timely and delivered with quality. I was kept apprised of status and allowed to make decisions that suited my timeframe and budget. More

by CECILIE.717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 31, 2022

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 21, 2022

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Employee Rating

Great service at the Mercedes Benz of Beaverton. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. More

by SYNTHIAF03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Joe Brown, Kamu Kaehu-Davis, John Kenny, Eric Flatten, Oscar Avila, Chy Laeardonn, Vadim Balashov, David Fish

Helpful
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Oct 21, 2022

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 19, 2022

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Employee Rating

I was there for an oil change and it took over 2. 5 hours. On my way home my service light came on for an oil change More

by xcvan03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Oct 23, 2022

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 09, 2022

Dealership Rating
Employee Rating

Friendly staff, good work, transportation provided, clean facility, car washed after every service. Wait time to be expected but not bad. More

by WILLYALLEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Craig Livingston, Luis Rodriguez, David Fish

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Sep 12, 2022

Mercedes-Benz of Beaverton responded

Willy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 02, 2022

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Employee Rating

Near my house,environment is nice and the service advisor his name is Ryan is good and very accommodating. More

by Tem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 05, 2022

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. Bryan and our team appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 18, 2022

Dealership Rating
Employee Rating

My new Mercedes was complaining that it couldn't help me stay in lane and the driver's assist functions were inoperative. Bummer. I got a fairly quick appointment (for these days) and waited like a new fath More

by pbnesbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Norman Hunter, Mejra Berisa

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Aug 21, 2022

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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