Bryan Coup | Page 6

Bryan Coupe was awesome. Very helpful and professional as they come. If you need a vehicle he’s your guy. I’ll give him a 20 out of 10. Thanks again. Awesome job. Very helpful and professional as they come. If you need a vehicle he’s your guy. I’ll give him a 20 out of 10. Thanks again. Awesome job. More

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The dealership itself was clean, inviting, and comfortable. They already had my car pulled up when I got there ready to test drive! comfortable. They already had my car pulled up when I got there ready to test drive! More

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Amazing dealership experience. Salesman knew all the details and was extremely helpful. Very laid back experience. Salesman knew all the details and was extremely helpful. Very laid back experience. More

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Bryan was great to work with He asked what we wanted and brought the perfect car to the door fore to drive .I was buying a used car but he treated me just like I was buying an $80,000 truck. and brought the perfect car to the door fore to drive .I was buying a used car but he treated me just like I was buying an $80,000 truck. More

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Jon and Brian we’re awesome. Great staff. Overall, wonderful experience, non-pressured sale. Will Be back wonderful experience, non-pressured sale. Will Be back More

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Absolutely Fantastic Brian was quick to reach out when we were narrowing our search. He picked up the vehicle from another location for us to test drive. Appreciated his Brian was quick to reach out when we were narrowing our search. He picked up the vehicle from another location for us to test drive. Appreciated his no pressure sales approach, made us feel comfortable not like just another number. Excellent sales experience at an excellent dealership. Would definatley buy here again and recommended to anyone I know. More

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Sales and Service are Tops Our family has purchased 2 vehicles from Ed Martin Buick GMC in the past year, specifically from Brian Coup. Brian and his team are honest, straight f Our family has purchased 2 vehicles from Ed Martin Buick GMC in the past year, specifically from Brian Coup. Brian and his team are honest, straight forward and helpful after the sale. I’d recommend Ed Martin and Brian. Business done right. More

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Easy & Comfortable buying experience! Thoroughly enjoyed working with this dealership. It was by far the most relaxed and comfortable vehicle buying experience we’ve ever had from the mom Thoroughly enjoyed working with this dealership. It was by far the most relaxed and comfortable vehicle buying experience we’ve ever had from the moment we walked in the door and left with the vehicle. More

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First time buyer I really appreciated Bryan’s friendliness and patience with my first car buying experience. He was not pushy and really let me ask any questions I had I really appreciated Bryan’s friendliness and patience with my first car buying experience. He was not pushy and really let me ask any questions I had and didn’t rush the process. Thanks! More

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Easy, pleasant, and professional transaction- good job! We used the USAA site to select vehicles we were interested in and one was located at Ed Martin Buick-GMC. I received a prompt email response from Jon We used the USAA site to select vehicles we were interested in and one was located at Ed Martin Buick-GMC. I received a prompt email response from Jon Steele acknowledging my request and asking me to call him back if I wanted to set up an appointment to see the vehicle. We saw it later that day and Jon was very helpful getting us a salesperson to assist us in a timely manner. Bryan Coup helped us. Friendly, professional, not intrusive or overbearing at all, Bryan did a very good job helping us firm up our interest I. The vehicle with helpful information without useless chatter. I thought he did a very good job overall. The handoff to F&I with Doug was professional and respectful of our decision to stick with USAA for financing. The presentation for extended service warranty plans was brief and professional without being pushy. We chose not to get an extended warranty plan. Paperwork was smooth, timely, and easy. We received a full tank of gas, a car wash, and a very thoughtful thank you from both Jon, Doug, and Bryan. The big yellow oval sticker advertising the year of the car on the windshield was not removed when we left and we returned the next day to ask for it to be removed. Jon did so willingly, quickly, and wonderfully. On the whole, we had a very nice experience and would revisit Ed Martin Buick GMC again without reservation. Very well done! Thank you! More

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