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Bryan Downs
Bryan Downs at #1 Cochran Buick GMC Monroeville

Bryan Downs | Page 10

Service Advisor

#1 Cochran Buick GMC Monroeville

4520 William Penn Highway
Monroeville, PA 15146

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4.8
155 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

22 yrs, 3 mos

4.8

155 Reviews

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155 Reviews of Bryan Downs

March 04, 2025

Dealership Rating
Employee Rating

Always helpful and friendly. Will work with you do fix issues when they arise. Beautiful facility More

by Amanda
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! We value your loyalty, and look forward to serving you again.

March 03, 2025

Dealership Rating
Employee Rating

Very fast and professional service. I would refer family and friends to this location for services More

by K
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for recommending us! We look forward to serving you again.

March 02, 2025

Dealership Rating
Employee Rating

The service department is efficient and gives awesome customer Service! Bryan Is the best. Car completed perfectly. More

by Clskeepingthefaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review! We're happy to help get you back on the road and running smoothly. Let us know if you need anything else!

March 02, 2025

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Employee Rating

My service advisor was fantastic very professional and very knowledgeable would highly recommend him and will definitely ask for him whenever I have a service at Cochran More

by Big fellow
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Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for recommending us! We look forward to welcoming you back for your next visit.

March 02, 2025

Dealership Rating
Employee Rating

Service was great. They explained everything they were doing even sent me a video of my car as it was going through the process. They were very professional. More

by tyraturner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review! We're especially glad to hear you enjoyed our technician video feature. Please let us know if you need anything else- we hope to see you again!

March 01, 2025

Dealership Rating
Employee Rating

Did everything I asked for and got me in on my schedule time would take my truck there again More

by Nicholasrosato
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

February 27, 2025

Dealership Rating
Employee Rating

Our service was efficient and fast. The service manager did a great job and explained everything. More

by davedelozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Stokes

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Feb 27, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! We hope to see you again.

February 27, 2025

Dealership Rating
Employee Rating

Had . my 8 year old Regal inspected. Service advisor Tyler, treated me well, and informative video from tech. Very pleased. My 4th car from Cochran,always More

by James Bauer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! We value your continued loyalty, and look forward to working with you again.

February 26, 2025

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Employee Rating

Professional and courteous service and timely delivery with my car. Start to finish time was very acceptable. More

by Trgribbin66
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us! We hope for the opportunity to work with you again.

February 24, 2025

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Employee Rating

easy to schedule appointment for Service, communication with the technician was great. He kept me inform via texting and then a phone call. He explained all details and my car was done in one day. More

by Sandy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 26, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to provide informative and clear service! Thank you for choosing to work with us. We hope to see you again!

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