Bryan Gacayan
Bryan Gacayan at BMW of Palm Springs

Bryan Gacayan | Page 7

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
210 Reviews

With 13 years of experience in the automotive industry, Bryan brings a wealth of expertise to his role at BMW of Palm Springs, where he has dedicated eight years of service. Committed to providing exceptional customer service, Bryan takes great pleasure in interacting with clients and ensuring their satisfaction. Outside of work, he treasures moments spent with his wife and two beautiful children, embracing life's adventures together.

Dealership Experience

10 yrs

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Tagalog Tagalog

4.9

210 Reviews

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210 Reviews of Bryan Gacayan

March 19, 2024

Dealership Rating
Employee Rating

Bryan did a great job and kept me informed during the entire process. Keep up the good work. More

by Tom
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Recommend Dealer
Yes

March 17, 2024

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I've had an excellent experience with this dealer/service... Except for the time last summer when I had to wait over an hours for a loaner vehicle!! (this was for my X3, not my wife's Clubman) More

by DRDAN912
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Recommend Dealer
No

March 16, 2024

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You spoiled us! This is our first BMW and my first trip to a dealer so I had questions. Chris, without hesitation, had all the answers. He was professional, knowle More

by hskipchase
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Recommend Dealer
Yes

March 13, 2024

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Service at Palm Springs BMW just keeps getting better. Thanks to Bryan for coordinating everything so well. I like the video and commentary of the underside of my car and the electronic communication to k More

by homan@mayo.edu
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Recommend Dealer
Yes

March 10, 2024

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Bryan is a Berry good, and understanding Service manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann More

by Onetoten
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Recommend Dealer
Yes

Other Employees Tagged: Karen Gannon, Michael Pope

Mar 11, 2024

BMW of Palm Springs responded

Thank you, Julio Hoffmann, for your kind words about Bryan and our team at BMW of Palm Springs. We're delighted to hear that Bryan provided excellent service and that you found our staff to be friendly and professional. We appreciate your feedback about our repair prices, and we're constantly striving to offer competitive pricing while maintaining the highest quality of service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again!

March 05, 2024

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Service was good, Juan was very nice and professional. No issues, was happy with service. More

by paesana17
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Recommend Dealer
Yes

Other Employees Tagged: Juan Sanchez

March 03, 2024

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BMW of Palm Springs, they do an outstanding job. The Service Consultants provide an excellent customer experience. If you have any concerns. They will address your concerns. More

by TMARIO
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Recommend Dealer
Yes

March 02, 2024

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Your prices are too expensive. It took three weeks to change one part. Juan was nice. More

by PALMDESERTL
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Recommend Dealer
No

Other Employees Tagged: Juan Sanchez

Mar 04, 2024

BMW of Palm Springs responded

Thank you for sharing your feedback. We strive to provide exceptional service to all our customers, and we're sorry to hear about your experience. Could you please email our service manager Vincent Saunders the details of your visit at vsaunders@indigoautogroup.com. This will allow us to investigate the matter further and address any concerns you may have. We appreciate your assistance in helping us improve our services.

March 01, 2024

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Very attentive. Word word word word word word word word word word word word word. More

by DOGQUEEN1
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson

February 28, 2024

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Bryan went above and beyond to help me. Bryan was communicative and really helpful. Thank you! More

by JOSEPABLOTRUJILLO
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Recommend Dealer
Yes
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