You all were very helpful, informative, and allowed it to
be my quickest/ easiest car buying process ever!
be my quickest/ easiest car buying process ever!
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by Abigaylemadison
Mar 23, 2023 -
Rockwall Kia responded
Hi Abigayle,
We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.
Great personal service sales professionals.
We were attended to within 10 minutes of arrival. All our questions and concerns were addressed as we looked for a vehicle for my wife. As a result o
We were attended to within 10 minutes of arrival. All our questions and concerns were addressed as we looked for a vehicle for my wife. As a result of this attention to detail, not only did we buy a new car instead of used, we bought two, trading in mine which I had no intention when we arrived. But because Queenie (our salesperson) was so patient and helpful we found it was cheaper than our original plan. Great job, totally cool, and second time buying 2@once with KIA!!😄
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by Davidcolbert3
Other Employees Tagged:
Bailee Christian, Taylor Johns, Sean Killgore, Mauricio Pena, Danny Tannon, Garrett Wilde, Queenie Sibley
Jan 20, 2023 -
Davidcolbert3 responded
Queenie was our sales person.
Always friendly and professional service.
Good at keeping you informed while you have your car in for service.
Good at keeping you informed while you have your car in for service.
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by Jn_texas
Service Price Transparency
Other Employees Tagged:
Bailee Christian, Taylor Johns, Sean Killgore, Mauricio Pena, Danny Tannon, Garrett Wilde
Nov 23, 2022 -
Rockwall Kia responded
Hi,
Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Southwest Kia of Rockwall!
Charles did an awesome job getting my car quickly and
kept me informed at all times!
kept me informed at all times!
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by Amber
Other Employees Tagged:
Charles Dehorney, Daisy Meraz, Kylee Mcgee
Nov 02, 2022 -
Amber responded
He sure did!
I had a great buying experience my sales representative
was very helpful and knowledgeable. I would recommend this dealer to anyone.
was very helpful and knowledgeable. I would recommend this dealer to anyone.
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by billyy250
Other Employees Tagged:
Bailee Christian, Danny Tannon, Morgan
Sep 30, 2022 -
Rockwall Kia responded
Hi,
We appreciate the review! We are glad your time with us was helpful! We hope to see you again soon!
Great service all around, from the front desk in the
lobby to the salesman to the finance office. Owner was great to meet and talk. Would definitely do business with Rockwall Kia dealership again.
lobby to the salesman to the finance office. Owner was great to meet and talk. Would definitely do business with Rockwall Kia dealership again.
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by Jholman936
Aug 30, 2022 -
Rockwall Kia responded
We here at Southwest Kia of Rockwall greatly appreciate this excellent review. It is always our pleasure to provide 5-star dealership experiences. We look forward to doing business with you again.
My buying experience was next to none had a great
salesmen Gerald help me find and got me into something that I could afford and keep me safe thank you to the rest of the staff they were all nice and
salesmen Gerald help me find and got me into something that I could afford and keep me safe thank you to the rest of the staff they were all nice and I will definitely be buy my cars here in the future!
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by michaelpablo44
Other Employees Tagged:
Bailee Christian, Taylor Johns, Sean Killgore, Mauricio Pena, Danny Tannon, Garrett Wilde, Gerald Lee
Jun 17, 2022 -
Rockwall Kia responded
Michael, thank you for your perfect star review. We are honored to have earned your business here at Southwest Kia of Rockwall and thrilled that you enjoyed a next to none buying experience working with our Sales Team. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.
Responsive and knowledgeable team, clean facility with a
lot of inventory options to choose from.
lot of inventory options to choose from.
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by Brandon
Other Employees Tagged:
Bailee Christian, Taylor Johns, Sean Killgore, Mauricio Pena, Danny Tannon, Garrett Wilde
May 31, 2022 -
Rockwall Kia responded
Hello Brandon,
Thank you for the review! We are happy that you had a great experience with us here at Southwest Kia of Rockwall. We can't wait to work with you again down the road!
No follow through, live 5 hours away one way and can not
get any help with vehicle registration which has already been paid for
get any help with vehicle registration which has already been paid for
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by PissedOffCustomer
Other Employees Tagged:
Bailee Christian, Mauricio Pena
Jun 15, 2022 -
Rockwall Kia responded
Hello,
Thank you for sharing your experience. Our goal is to provide customers with quick communication. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below.
Bryan Hall
Bryanhall@lithia.com
Jun 19, 2022 -
PissedOffCustomer responded
This goes to prove my point. My complaint was on may 4th and you responded on June 15th. I’m gonna pray 🙏🏼 for y’all.
Prompt and courteous service ever time I go there.
They were quick with service and a great job washing and vacuuming my Sorento.
They were quick with service and a great job washing and vacuuming my Sorento.
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by Tessp
May 04, 2022 -
Rockwall Kia responded
Happy to hear our team got you in and out quickly! Thanks for the great review!