Bryan Hammond
Bryan Hammond at Germain Lexus of Easton

Bryan Hammond | Page 2

Preowned Sales Manager

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

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rated
20 Reviews

Bryan Hammond has one year of experience at Germain Lexus of Easton. Bryan will go above and beyond to ensure the customer is comfortable throughout the entire experience. He will make the car buying experience fun, but still ensuring you get top-notch service. From the point of first contact to years after purchasing a vehicle, the service is 1st class and the staff is professional, courteous and knowledgeable. Bryan lives with his fiancé, their Australian shepherd and their cat.

Dealership Experience

12 yrs, 2 mos

Specialties & Trainings

Lexus Certified

not yet
rated

20 Reviews

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20 Reviews of Bryan Hammond

June 14, 2015

Dealership Rating

need 2 vehicles Car shopping is nerver fun and we had to replace two vehicles but my experience at Germain Lexcus could not have been better. We stopped by the lot a More

by damh10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Preston Hutchins, Shane Kitts

May 13, 2015

Dealership Rating

The Tin men Remembering the movie became increasingly easy when dealer with this charater. LInes used" There's a long line of people who want this car"" It's a be More

by honestopinion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 15, 2015

Germain Lexus of Easton responded

We are truly sorry that you are not satisfied with your experience. Here at Germain Lexus of Easton, we strive to ensure that all of our customers have an equal and fair opportunity to purchase one of our pre - owned vehicles, which is why we allow a good faith refundable deposit to be placed on a vehicle, giving the client first right to purchase a particular vehicle. We know that there are no two pre - owned vehicles exactly alike, and some of our vehicles are in very high demand. We held the car specifically for you, evaluated your trade, presented you with all the information you requested to help you with your decision, and you chose not to purchase the car, which we completely understand - roughly 30% of the people who inquire about one of our vehicles actually make a purchase. When we informed you that there were other clients interested in the vehicle, we simply wanted to be fully up front with you and let you know that the vehicle would be released to the next client waiting in line for the car, and sure enough, that client decided to purchase. The ease in which a customer can shop on the Internet for a car has forced us to implement this simple deposit strategy so that we can accommodate customers literally across the nation. We understand that there may be circumstances that make it difficult for our customers to find the time to visit our store, whether it be someone from out of town, difficult work schedules, or in this particular case, the vehicle had just arrived and hadn't completed inspection. This process helps to alleviate any concern that someone may have about missing out on a vehicle before having an opportunity to purchase a vehicle at Germain. Again, we apologize for any grief this may have caused you, and we certainly hope you will consider us again in the future.

May 05, 2015

Dealership Rating

Great Salesperson The sales person Bryan Hammond was very knowledgeable on the Lexus line of cars and each of the various models specifically. He knew the detailed dif More

by robdloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 24, 2015

Dealership Rating

Literally the best service in Columbus The entire staff, especially Bryan Hammond, made my car buying experience easy. I HIGHLY recommend this dealership. Hands down, the most honest dealer More

by Katie Hallinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyn Starcher, Eric Welch

March 15, 2015

Dealership Rating

Graet Experience This was my first purchase through Germain Lexus Easton and Bryan Hammond. The dealership and Bryan were extremely helpful in listening to my needs a More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 17, 2014

Dealership Rating

Top Notch Dealership Very professional and courteous dealership. I began the search for a used Lexus on the internet and the dealership was quick to follow up and answer a More

by skhall50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JB Woodring , Ted Santagata, Lyn Starcher

Dec 18, 2014

Germain Lexus of Easton responded

Thank you so much for taking the time to review and recommend Bryan. We are so glad to hear that he provided the knowledge that you needed to make an informed purchase. We wish you a very happy holiday!

December 14, 2014

Dealership Rating

Very profesional Great people to work with. Up front about pricing. Knowledge about their product. I would definitely recommend this dealership to anyone looking to More

by Michael Cohee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2014

Germain Lexus of Easton responded

Thank you for taking the time to review your experience with us. We sincerely appreciate your recommendation!

August 27, 2014

Dealership Rating

Great Experience Purchasing a 2014 Honda Accord As a woman, it can be intimidating purchasing a car on your own. From the minute I arrived at the Germain Lexus lot, Bryan Hammond made me feel very More

by marykayfannin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2014

Germain Lexus of Easton responded

Thank you for taking the time to recognize Bryan! We are happy to hear that he was helpful and made you feel comfortable during your time here. Enjoy!

August 08, 2014

Dealership Rating

Well worth the trip! Very glad to have worked with Bryan Hammond and Preston Hutchins to get my used Jeep Grand Cherokee. Both were very professional, personable, and made More

by ellison41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Preston Hutchins

July 31, 2014

Dealership Rating

Superb Experience The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of More

by sye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Santagata, Lyn Starcher, Shea Thompson, Eric Welch, Donna Mogavero, Dianna Blevins

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