The charges for basic service were way too high.
You need to lower your charges
to a more reasonable amount. It was blatant price gouging
You need to lower your charges
to a more reasonable amount. It was blatant price gouging
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by DANB2005
Verified Customer
Verified Customer
Service Price Transparency
Great service dept.
The people are fantastic. They make the difference. I always consider the service dept in my purchase decisions.
The people are fantastic. They make the difference. I always consider the service dept in my purchase decisions.
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by Wmfry
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2026 -
Kenny Ross Subaru responded
Thank you for your kind words! It's great to hear that our service department and team have made a difference for you. We value transparency and quality in all we do. We can't wait to serve you again!
I love this place!
!! The people are so friendly. They do excellent work and let you know the entire time what’s going on! The best service department I’ve ever been t
!! The people are so friendly. They do excellent work and let you know the entire time what’s going on! The best service department I’ve ever been to!
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by kbeardmore0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sean Hudson
Oct 27, 2026 -
Kenny Ross Subaru responded
Thank you for your kind words! We're glad our team's friendliness and transparency made your visit enjoyable. We strive for quality and reliability, and we can't wait to serve you again!
Kenny Ross Subaru is the best.
The service advisors are very helpful, knowledgeable, efficient and keep me informed of all services performed.
The service advisors are very helpful, knowledgeable, efficient and keep me informed of all services performed.
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by crpetras
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Kenny Ross Subaru responded
We're delighted to know you had a great experience with our Service Advisors at Kenny Ross Subaru. Your recognition of their knowledge and efficiency means a lot to us. We value transparency and are glad it shows. Hope to see you again soon!
Good service experience.
Vehicle was done on time and the price was very good. I would recommend this dealer to friends and family.
Vehicle was done on time and the price was very good. I would recommend this dealer to friends and family.
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by jeffreymayer01
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Kenny Ross Subaru responded
Thank you for sharing your positive experience with us! We're thrilled to hear that our service met your expectations and that you found the investment worthwhile. We look forward to welcoming you and your friends and family back for future visits.
In the middle of a 3-week road trip, Kenny Ross Subaru
was able to accommodate my Suby's immediate service needs. I appreciate the service departments flexibility and prompt attention. Kudos to Kenny Ro
was able to accommodate my Suby's immediate service needs. I appreciate the service departments flexibility and prompt attention. Kudos to Kenny Ross Subaru.
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by rossgorman
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2026 -
Kenny Ross Subaru responded
We appreciate your feedback! It's wonderful to hear that our service department was able to meet your needs efficiently. Your recognition of our team's flexibility and promptness is greatly appreciated. Safe travels, and we hope to serve you again!
I don't take my car for Subaru service anywhere but Kenny
Ross Subaru. Always a pleasant experience. Have never had any problems everyone is professional and courteous.
Ross Subaru. Always a pleasant experience. Have never had any problems everyone is professional and courteous.
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by CHARLESMEYERS
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Kenny Ross Subaru responded
Thank you for your wonderful feedback! It's great to hear that our team's professionalism and courtesy make your visits enjoyable. We value your trust and look forward to your next visit.
Bryan was great.
Very polite. I was there for the annual inspection. Usually, I get the car wash, but Friday morning I had a new windshield installed, so the car was
Very polite. I was there for the annual inspection. Usually, I get the car wash, but Friday morning I had a new windshield installed, so the car wash was not an option. Once the car was ready and I checked out, I couldn’t wait to get home. I pulled out of the garage and reached for my sunglasses. That’s when I noticed the inside of my car was cleaner! I travel daily with my pup, a hairy shepherd mix. I have just gotten used to the fur… but my DASHBOARD was clean! I couldn’t believe Bryan had the crew do some cleanup inside the car. I was thrilled with the surprise.
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by L.TYZENHAUS
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Kenny Ross Subaru responded
Thank you for your kind words! It's wonderful to hear that Bryan's service and the extra cleanup made your visit memorable. We strive for quality and reliability, and we're glad you felt that. We look forward to your next visit!
This was my first service at Kenny Ross Subaru.
The staff were very prompt, professional and kind. I could not be happier with this experience.
The staff were very prompt, professional and kind. I could not be happier with this experience.
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by JONESCHR6282
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2026 -
Kenny Ross Subaru responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
This dealership is ALWAYS friendly, helpful and very
knowledgeable about my vehicle and coming here is always a good time! Love this dealership!
knowledgeable about my vehicle and coming here is always a good time! Love this dealership!
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by Mr.T.
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2026 -
Kenny Ross Subaru responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!