Bryan Hastings | Page 5

Bryan and the entire Kenny Ross team was exceptional! After recently purchasing a used vehicle, my son was driving it when a thermal control valve malfunctioned, causing the vehicle to shut down while d After recently purchasing a used vehicle, my son was driving it when a thermal control valve malfunctioned, causing the vehicle to shut down while driving. Kenny Ross and Bryan coordinated picking the car up, towing to Kenny Ross, and making the correct fixes to get us back on the road again. All while providing a loaner for the inconvenience. I couldn't have asked for a better service experience, thank you!! More

by JAISON197 Verified Customer Verified Customer

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The personalized service was fantastic. I scheduled my first free oil change. Because I am practically across the street, they picked up my car and brought it back when it was done. I lo I scheduled my first free oil change. Because I am practically across the street, they picked up my car and brought it back when it was done. I love how Kenny Ross washes your car after every service appointment, great perk. The video of my car inspection was a thoughtful addition to the service also. More

by BBOOP789 Verified Customer Verified Customer

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Each time I’ve taken my car in for service. I’ve been totally satisfied with the work completed and the professionalism of the service department. I’ve been totally satisfied with the work completed and the professionalism of the service department. More

by RON.DEBELLIS Verified Customer Verified Customer

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Always friendly clean waiting area fresh snacks and coffee efficient technicians kept my care clean ,a very nice experience coffee efficient technicians kept my care clean ,a very nice experience More

by VSPIRES59 Verified Customer Verified Customer

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Our experience with Kenny Ross Subaru was exceptional as always. The dealership's waiting area was clean and well-stocked with delicious complimentary refreshments, including donuts and gourmet coffees. always. The dealership's waiting area was clean and well-stocked with delicious complimentary refreshments, including donuts and gourmet coffees. The service for my car was prompt and excellent. Thank you for the wonderful service!! More

by arosker Verified Customer Verified Customer

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My dashboard lit up like a Christmas tree including the check engine light so I called and spoke to Bryan who said to bring the car right in. He checked the read out and the system indicated a problem with check engine light so I called and spoke to Bryan who said to bring the car right in. He checked the read out and the system indicated a problem with a thermostat control valve. He explained that it was covered by an extended warranty and that a technician was available to replace it. That is service above and beyond the usual and is the reason Kenny Ross is the only place to go for your Subaru service. More

by KJEMCCUNE Verified Customer Verified Customer

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Hands down The very best! From Sales manager Maureen to sales Christina for making sure I knew when the exact car I wanted to buy was delivered.Dylan who assisted my purchase w From Sales manager Maureen to sales Christina for making sure I knew when the exact car I wanted to buy was delivered.Dylan who assisted my purchase was wonderful.Truly they were all amazing and worked consistently together.Also a special shout out to the service and parts department. Thank you guys for always rolling out the red carpet when I show up!Thanks for making a lady feel safe and secure! More

by KERISTEFAN Verified Customer Verified Customer

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Bryan went above and beyond to resolve my issue. He reached out to both the manager and the Ford manager, and together with the Subaru manager, they not only solved my problem but exceeded every exp He reached out to both the manager and the Ford manager, and together with the Subaru manager, they not only solved my problem but exceeded every expectation I had. I can’t say enough about their willingness to take extra steps to ensure everything was handled properly. Their efforts made a huge impact on my experience and brought a great sense of relief. I’m truly grateful for the outstanding service I received. More

by DORR323 Verified Customer Verified Customer

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The service on my car was quick and efficient and the staff was very friendly. No complaints! staff was very friendly. No complaints! More

by NICKMARRONE88 Verified Customer Verified Customer

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Service department is great, Newton was more helpful with this new car than anyone there with past purchases, and Charlie Smith who closed purchase with extended warranty and final papers was very helpful. N this new car than anyone there with past purchases, and Charlie Smith who closed purchase with extended warranty and final papers was very helpful. Newton showed me a lot and cleared up things as well. More

by JLVANTASSEL Verified Customer Verified Customer

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