Bryan Hrabe | Page 11

I have purchased 2 new vehicles and i have my vehicles serviced with Airpark. I realize that this dealership is landlocked and cannot expand, thus making the parking lot overloaded and full. No place to p serviced with Airpark. I realize that this dealership is landlocked and cannot expand, thus making the parking lot overloaded and full. No place to park. One complaint is the 3% fee for using a credit card. My bill was a large one and I got charged $94.64 for paying with a credit card. I would like that amount back. A very minor complaint is the minimal amenities around the courtesy breakfast coffee area. Anyways….. one big compliment is I see an Airpark banner on the fence at Horizon High School Baseball field. I support Airpark as they support my son’s baseball team. Thank You for that! More

by Bschue Verified Customer Verified Customer

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If there was a rating lower than 2 I’d give it. From the GM (Bryan Hrabe) down this place is a scam. They prey on women and lie. Then they do not communicate clear and concise so you’re so confus From the GM (Bryan Hrabe) down this place is a scam. They prey on women and lie. Then they do not communicate clear and concise so you’re so confused and they hope you just cave to their xxxxty offfer. The absolute worst experience of MY life they should be closed down. I have emails video and text. Please investigate my complaint further. The SG is involved and I had to call Berkshire Hathaway corporate. Garbage!!!!!! More

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I was very satisfied with the work that was dine and Gary was very helpful was very helpful More

by Elkegeorgi Verified Customer Verified Customer

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Very pleasant staff to work with. This is my second Jeep I bought from them and I would definitely purchase again. This is my second Jeep I bought from them and I would definitely purchase again. More

by trapperlou19 Verified Customer Verified Customer

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Thumbs up to the dealership. . The staff were very friendly, knowledgeable, and professional. The service was top notch. Thank you. . The staff were very friendly, knowledgeable, and professional. The service was top notch. Thank you. More

by Billness12 Verified Customer Verified Customer

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I recently had an experience at Airpark Dodge that was quite a rollercoaster. Initially, I had the misfortune of working with Shane Basilone, a salesman for Fiat and Alfa Romeo. Unfortunately, my interact quite a rollercoaster. Initially, I had the misfortune of working with Shane Basilone, a salesman for Fiat and Alfa Romeo. Unfortunately, my interactions with Shane were incredibly disappointing. He exhibited poor customer service skills, communicated inadequately, and even resorted to dishonesty. I found myself in a frustrating situation with a lemon car that I ultimately decided to trade in for a different model. It was clear that Shane did not possess the qualities necessary to represent these brands effectively, and I would not recommend working with him. However, my experience took a remarkable turn thanks to two exceptional individuals: Tyler, a seasoned car salesman, and Michael from the finance department. Both of them went above and beyond to rectify the issues I faced with Shane and the lemon car. Their dedication to providing excellent service was evident as they took the time to communicate clearly and effectively, ensuring that all my concerns were addressed. Tyler and Michael truly stood out as the highlights of my visit, and I believe they deserve the highest star rating and consideration for promotion. They exemplify what customer service should be and made my experience at Airpark Dodge a positive one. The dealership itself is clean and orderly, creating a welcoming environment. The other employees I encountered were friendly and courteous, contributing to an overall pleasant atmosphere. In summary, while my initial experience was less than satisfactory, Tyler and Michael transformed my visit into a positive experience. I highly recommend these two gentlemen for their outstanding service and dedication. If you're considering Airpark Dodge, request Tyler and Michael—you won't be disappointed! More

by MEB Verified Customer Verified Customer

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It was a very pleasant experience we had with Ray and Mike at the Airpark dealership! Mike at the Airpark dealership! More

by rawbender Verified Customer Verified Customer

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Customer service was awful. If you can even get to service technician. I had to call a sales manager, who walked down to the garage and had a technician call me back. It then t If you can even get to service technician. I had to call a sales manager, who walked down to the garage and had a technician call me back. It then takes a full day to get an oil change?? Then the car comes out unwashed and no charge on the battery. Just awful experience compared to to our BMW. More

by mcnallydavid0 Verified Customer Verified Customer

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Best dealership in the city thank you guys for what you guys did for me truly grateful guys did for me truly grateful More

by JAVIE Verified Customer Verified Customer

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Appreciated the extra effort to find my vehicle at another dealer from out of state another dealer from out of state More

by Stephensdudley Verified Customer Verified Customer

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