Bryan Hrabe | Page 19
General Manager
Airpark Chrysler Jeep Dodge RAM
7801 E Frank Lloyd Wright Blvd
Scottsdale, AZ 85260
220 Reviews
Write a Review220 Reviews of Bryan Hrabe
February 09, 2025
Made an appointment for Monday. Vehicle didn’t even get LOOKED at till the following Monday. I had to pay for a rental while my car was sitting in a parking lot for no reason which Vehicle didn’t even get LOOKED at till the following Monday. I had to pay for a rental while my car was sitting in a parking lot for no reason which made me REALLY frustrated to put it mildly. The guy in charge of my service was nice enough and def handled me voicing my frustrations with a high degree of professionalism. According by to him, he didn’t have any control over anything. Not enough techs only one of which could work on my truck because of the air suspension. Apparently he’s the only one qualified. Truck was in the shop for two and a half weeks. I was frustrated for a good reason and they knew it. Got it back completely dirty(not washed). No one went over what they did to the truck with me. Just handed me the keys, took my money (charged me an additional 3% to use a credit card) which I thought was a bit odd. Overall I was not happy with how they handled the process….. the truck was parked in the parking lot for a WEEK before they even looked at. I found that to be completely unacceptable. Didn’t wash my car didn’t try to offer me anything to at least try to make up for it. I did spend roughly a $1k in rental car fees while waiting for my vehicle. To put that in perspective,…. I took my wife’s car for an oil change to a local mechanic shop. They washed her car after a $50 oil change. Even the tires were conditioned and shined. I know where I’ll be taking my truck when I don’t have to use the max care package I purchased with the truck. More
February 09, 2025
Went to see a car Buick encore 2024 I saw online for 19900 on the airpark website. The out the door price came to 22000 without the taxes. But I will say these guys were great for working with me to get 19900 on the airpark website. The out the door price came to 22000 without the taxes. But I will say these guys were great for working with me to get financed amd they accomplished that. Sales process was painless. Finance was decent. The sold me extended warranty for 24000 miles for 3 years on a car that only had 3k miles. I didn't even get to choose what I wanted on the menu just the vsc. More
February 02, 2025
My car has been to this location for warranty work over 6 times over a month with no car! Issue still not fixed! Can’t get a loaner car and I’m still having major issues! times over a month with no car! Issue still not fixed! Can’t get a loaner car and I’m still having major issues! More
January 30, 2025
Anthony gets the highest rating and very good at his job. He is very concerned and looks out for his customers. He sets the standard. Try he best thst can at his position. He is very concerned and looks out for his customers. He sets the standard. Try he best thst can at his position. More
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