Bryan Hrabe | Page 7

Airpark Chrysler Jeep Dodge RAM responded

We appreciate you taking the time to share your experience, as transparency and care are important to how we aim to serve our customers. Our team’s intention is always to ensure vehicles are presented accurately and that the purchase process moves forward as smoothly and clearly as possible, even when challenges arise. Feedback like yours helps us review our processes and reinforce our commitment to delivering a thoughtful and professional experience. Please feel free to reach out to our General Manager, Bryan Hrabe, at bhrabe@vtaig.com so we can better understand your concerns and work toward a resolution.

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your kind words about our sales team and transparent process! We're delighted that we delivered on our promises with no hidden fees. Your feedback means a great deal to us.

Airpark Chrysler Jeep Dodge RAM responded

Your positive feedback about your truck purchase experience truly brightens our day. We understand that choosing the right vehicle can feel overwhelming, especially when you know what brand you want but need guidance on the specific model. It sounds like our team member provided exactly the focused assistance you needed to find the perfect Dodge truck from our inventory. Your recognition of his professionalism and maturity means everything to us, and we share your appreciation for his dedication and work ethic. We are thrilled that you are happy with your new vehicle and grateful that you took the time to share your experience with us.

Airpark Chrysler Jeep Dodge RAM responded

We are concerned to hear about the challenges you faced during your visit. Your experience does not meet the standards we strive to uphold, and we understand your frustration. We genuinely appreciate you taking the time to share these specific details, as they provide valuable insight into areas where we can work to improve. We would welcome the opportunity to discuss this matter further. Please contact our General Manager, Bryan Hrabe, at bhrabe@vtaig.com so we can work toward a resolution.

Airpark Chrysler Jeep Dodge RAM responded

We are thrilled to hear about your positive experience with our team. Your feedback about how hard we worked to help you transition from your 4xe to a Rubicon means so much to us. We understand how important it is to find the right vehicle that meets your needs, and we're delighted that our team was able to make that happen for you. Thank you for trusting us with your automotive needs and for taking the time to share your experience.

Airpark Chrysler Jeep Dodge RAM responded

We are elated to hear about your positive experience with us. We understand that the vehicle you purchased wasn't physically present on our lot at the time, and we appreciate your patience with our inventory process. At Airpark Dodge Chrysler Jeep, we work diligently to connect our customers with the right vehicles, even when they need to be sourced from other locations. We're thrilled that we were able to help you find the car you were looking for and complete your purchase successfully. Your satisfaction means everything to us, and we're grateful for your trust in our dealership.

Airpark Chrysler Jeep Dodge RAM responded

Thank you immensely for choosing Airpark Dodge Chrysler Jeep for your fourth vehicle purchase this year! We are thrilled to hear about your smooth experience and that you love your new 2025 Ram. It means so much to know that our team provided you with straightforward service without any complications. Your loyalty and trust in our dealership is truly appreciated, and we look forward to serving you again in the future.

Airpark Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us, Tony. We understand your frustration regarding the communication challenges during your visit. We appreciate you noting that our facility was clean and our team was friendly. We recognize that clear coordination about service responsibilities and transportation arrangements is essential for a smooth experience. Your feedback helps us identify areas where we can improve our internal communication to better serve our customers. We would welcome the opportunity to discuss your experience further. Please contact John Hale, our Service Manager, at (480)-607-8580 so we can address your concerns directly.

Airpark Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback! We're thrilled you experienced our friendly, pressure-free service and fast results. We truly appreciate your recommendation of Airpark for future vehicle purchases!

Airpark Chrysler Jeep Dodge RAM responded

We are overjoyed to hear about your positive experience with our team! It means so much to know that you found our staff to be great and that everything worked out well for you. We understand that timing is important, and we appreciate your patience throughout the process. Your loyalty as a repeat customer truly warms our hearts, and we are thrilled to know that we have earned your trust for future transactions. Thank you for choosing us again and for taking the time to share your experience!