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Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Bryan Kufalk

July 04, 2025

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Employee Rating

I had a 11:00 am appointment for a oil change and tire rotation. That took 1 and a half hours .with that being said. I have always been happy with the service. THANK YOU More

by SKIJIM54
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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July 04, 2025

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Always have had a nice experience here, this is the only place I trust to work in my jeep. More

by jondzim
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 04, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

July 04, 2025

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Bryan tried to convince me it was not worth it to fix the transmission of my 5 year old 1500 truck and instead to look to buy a new truck. More

by Alena Patire
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Recommend Dealer
No
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July 03, 2025

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I can only say that the few times I have needed the service it has been excellent, all of the representatives I have had contact with have been extremely efficient and friendly. More

by MARLOM_DF
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Recommend Dealer
Yes
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Jul 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

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Very knowledgeable service advisors. And technicians, they always.gets the job done. And in a timely manner More

by ROCKDRUMMER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Jul 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

June 26, 2025

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The service was great the people were great I like coming to you guys keep up the good work More

by tabarobots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Jun 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 17, 2025

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The service agent met me immediately upon arrival and got my car in and out in less than one hour for a routine oil change. Great waiting area. They even sent me a real time video of the tech working under More

by John M. Gomoll
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 15, 2025

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Employee Rating

Worked hard to get the issue resolved, communicated through our the process and had my truck ready within a day. More

by zak18_99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 14, 2025

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Employee Rating

Fantastic client service dept and the work they do is amazing. Highly recommend taking your vehicle there. More

by andrew@bioonemilwaukee.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Chris Ziegler, Rob Jensen

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Jun 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 30, 2025

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Employee Rating

I couldn't take my vehicle to another place. They always do a good job and they have a great customer service. More

by cruz.elie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Luke Benson, Nathan Swan , Jessica Minor

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May 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

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