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Bryan Lacy Jr

Overview Reviews (24) Inventory (1205)

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Bryan Lacy Jr

Internet Sales Consultant

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.6

24 Reviews

Overview Reviews (24) Inventory (1205)

4.6

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Bryan Lacy Jr

November 16, 2025

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I still have not received necessary paperwork on car, I was an out of state buyer, I've tried numerous times trying to get in touch with someone to no avail, can someone please contact me, going on 3 weeks was an out of state buyer, I've tried numerous times trying to get in touch with someone to no avail, can someone please contact me, going on 3 weeks now I was told I would receive in an email, still waiting More

by MANUELDARBY

Verified Customer

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Recommend Dealer

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Nov 17, 2025 -

Mac Haik Chevrolet responded

Thank you for your review, Manuel. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Antione Burks General Manager 281-596-6359

November 14, 2025

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Employee Rating

I was given no incentive to spend the amount of money on a car that I did. I was not even offered weather proof mats. And had to ask for one extra "free" oil change, that I won't be using because I refuse a car that I did. I was not even offered weather proof mats. And had to ask for one extra "free" oil change, that I won't be using because I refuse to return here. More

by amberg

Verified Customer

Recommend Dealer

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Nov 17, 2025 -

Mac Haik Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Antione Burks General Manager 281-596-6359

October 14, 2025

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Employee Rating

Easy experience and knowledgeable in explaining the process. Bryan Lacy was very helpful and I will continue to visit this dealership process. Bryan Lacy was very helpful and I will continue to visit this dealership More

by JOE.KOESTER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden York, Bryan Lacy

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Oct 14, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Manager

October 12, 2025

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Great sales & service. Very satisfied with my purchase. Will definitely buy from Mac Haik again. You have a customer for life. Very satisfied with my purchase. Will definitely buy from Mac Haik again. You have a customer for life. More

by JAKE81

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden York

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Oct 12, 2025 -

Mac Haik Chevrolet responded

October 01, 2025

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Good environment, good staff, big selection to choose from. Both Bryan and OB were great help! from. Both Bryan and OB were great help! More

by DEZ.CRIGHT

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: O.B. Reed

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Oct 01, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Manager

September 14, 2025

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Employee Rating

Place is amazing and dedicated 100% to their customers. Without a doubt a happy customer! Without a doubt a happy customer! More

by BRITT1975

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Faraun Pruitt , Kim receptionist and Lori Ann Martinez and Jaylen friendly transporter!

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Sep 14, 2025 -

Mac Haik Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! That Great Mac Haik Feeling Antione Burks, General Manager

July 25, 2025

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Employee Rating

They made the truck buying experience as. pleaant as possible! Both Byan Sr and Jr were.not.only helpful but really nice.thr whole way thru. pleaant as possible! Both Byan Sr and Jr were.not.only helpful but really nice.thr whole way thru. More

by KDCDQ1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Faraun Pruitt, Bryan Lacy, AJ Flores

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Jul 25, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

July 25, 2025

Dealership Rating

Employee Rating

Brian Lacy Jr. was fantastic. He took the time to educate us thoroughly on the trucks, answering every question with patience and insight. It never felt like he was was fantastic. He took the time to educate us thoroughly on the trucks, answering every question with patience and insight. It never felt like he was trying to “sell” us something. We felt like he was trying to help us make the right choice. That level of honesty and care is rare and appreciated. If you’re tired of the typical dealership runaround, do yourself a favor and go here. Ask for Brian Jr. More

by TIFFANY.B.RIVERS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ellysa Gomez

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Jul 26, 2025 -

Mac Haik Chevrolet responded

July 10, 2025

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Employee Rating

Whenever I go into Mack Haick I get great service keep up the good work the good work More

by michellelarocca787

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Jul 11, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Antione Burks, General Sales Manager

July 04, 2025

Dealership Rating

Employee Rating

This dealership is very transparent. I drove an hour to get to this dealership. Won’t buy a new Chevy from anybody but Mac Haik! I drove an hour to get to this dealership. Won’t buy a new Chevy from anybody but Mac Haik! More

by Mike G

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Faraun Pruitt, AJ Flores

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Jul 04, 2025 -

Mac Haik Chevrolet responded

Thanks for your feedback on your recent visit to Mac Haik Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience. That Great Mac Haik Feeling Antione Burks, General Sales Manager

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