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Bryan Morse

Overview Reviews (58)

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Bryan Morse

Bryan Morse | Page 4

Lube Technician

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.6

58 Reviews

Overview Reviews (58)

4.6

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Bryan Morse

June 27, 2025

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Employee Rating

Great Customer Service! Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about servicing my vehicle , which was a great help. Thank You More

by DONNADIAZ999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez

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Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Eric and our service department. It’s wonderful to hear that you felt informed and supported throughout your visit, and that having options made the process easier for you. Your feedback is truly appreciated.

June 24, 2025

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This dealership has friendly and helpful staff. They are professional and attentive to every car need. They are professional and attentive to every car need. More

by 13KRISTENSHERWOOD

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your kind words and for recognizing the team’s professionalism and attentiveness. It’s wonderful to hear that you had a positive experience and felt well taken care of during your visit.

June 18, 2025

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Went in for recall service and everyone was very professional went ahead and got some service work done while I was there with no problems will go back again professional went ahead and got some service work done while I was there with no problems will go back again More

by kdietderich1

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales

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Jun 23, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing us for your recall service and additional work. It’s wonderful to hear that our team provided professional service and that everything went smoothly during your visit. Your feedback is greatly appreciated.

June 18, 2025

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10/10 service. everyone was super helpful & understanding with my situation. great service , will recommend everyone was super helpful & understanding with my situation. great service , will recommend More

by ALLURA.MILLER

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Jun 18, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and recommendation. It's wonderful to hear that our team was able to provide helpful and understanding service during your visit. We're grateful for your feedback and support.

May 25, 2025

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Very courteous and helpful. From the girl who checked me in to customer service man that checked me out! From the girl who checked me in to customer service man that checked me out! More

by bobbycardinal1

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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May 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We're delighted to hear that our team, from check-in to check-out, provided courteous and helpful service. We appreciate you taking the time to share your positive experience with us.

May 16, 2025

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I gave Hyundai’s service department a 5-star review because of their exceptional professionalism, efficiency, and customer-focused approach. From the moment I arrived, the staff was welcoming, knowledg because of their exceptional professionalism, efficiency, and customer-focused approach. From the moment I arrived, the staff was welcoming, knowledgeable, and attentive to my needs. They clearly explained the services performed, completed everything on time, and exceeded my expectations in every way. The entire experience was smooth, trustworthy, and truly top-tier—Hyundai sets the standard for outstanding automotive service. Note once again..... The department consistently delivers a high level of professionalism and customer care that builds trust and satisfaction. More

by STEPHENEGALINDO

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales , Jazmine, Carol

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May 19, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided you with exceptional service and that you felt welcomed and well-informed throughout your visit. It's wonderful to know that we exceeded your expectations, and your feedback motivates us to continue delivering top-tier service. Your trust and satisfaction are incredibly important to us, and we're grateful for your support.

May 05, 2025

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Every thing went smoothly and very quick thanks for the service in a timely manner Thanks agin service in a timely manner Thanks agin More

by James.cc11

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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May 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your kind words, James. We're thrilled to hear that you had a smooth and efficient experience with us. Your satisfaction is our priority, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future.

April 23, 2025

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Very helpful and friendly. Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy More

by CARLOSPONCE

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Apr 24, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words, Carlos. We're thrilled to hear that you found our team helpful and friendly and that you're satisfied with your vehicle. Your recommendation means a lot to us, and we're glad you feel you've made a great purchase.

March 06, 2025

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Eric kept us updated on our auto. That made me feel like he cared about his customers. That made me feel like he cared about his customers. More

by ENDO147LYDIA

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Alec Morales

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Mar 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience. We're delighted to hear that Eric provided you with excellent communication and made you feel valued as a customer. At Lithia Hyundai of Odessa, we strive to ensure our customers feel cared for and informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future.

January 10, 2025

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Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions or concerns they are there to answer them. More

by TRISTANGARCIA21

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

Report | Print

Jan 13, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your kind words and loyalty. We are delighted to hear that Eric and our staff have consistently provided you with professional and helpful service. Your trust in us means a lot, and we are always here to address any questions or concerns you may have.