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Bryan Morse
Bryan Morse at Lithia Hyundai of Odessa

Bryan Morse | Page 5

Lube Technician

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.6
55 Reviews
4.6

55 Reviews

Write a Review

55 Reviews of Bryan Morse

December 07, 2024

Dealership Rating
Employee Rating

I like it because they are very attentive and good servance for that I recommend them to my friends More

by MIMO.ENTERTAINMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Dec 09, 2024

Lithia Hyundai of Odessa responded

Thank you for this wonderful review and for recommending us to your friends! We appreciate your kind words about our attentive service.

November 12, 2024

Dealership Rating
Employee Rating

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights More

by JEREMYGLASS79745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Ybarra, Kristopher Kilgore, Eric Gonzales, Juan Rodiguez, Amy Cordova, Theodore Schroeder , Kristine Campbell, Alec Morales

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Nov 13, 2024

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us, Jeremy. We apologize for any inconvenience you faced during your visit and are sorry to hear about the issues with your vehicle. We appreciate your feedback and will take it into consideration to improve our service.

November 08, 2024

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Employee Rating

Great People, Great Service. Made everything easy and staff was very knowledgeable very polite and helpful More

by STEPHENEGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales , Kristine Campbell

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Nov 13, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience! We are thrilled to hear that you found our staff to be knowledgeable, polite, and helpful. We appreciate your kind words and are grateful for your support.

October 19, 2024

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Employee Rating

Had a situation she walked me through. It found paperwork and she took care of it after that More

by eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Rodiguez , Kristine Campbell

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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Eli. We are glad to hear that our team was able to assist you with your situation and take care of the paperwork for you. If you have any further feedback or questions, please don't hesitate to reach out.

October 15, 2024

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Employee Rating

was help full and took care of anything and everything that was needed in my car More

by GUZMANBRIZZIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Oct 15, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are glad to hear that our team was able to assist you with everything you needed for your car. If you have any further questions or concerns, please don't hesitate to reach out to us.

October 12, 2024

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Employee Rating

Professional and considerate. Always placing customers first. No matter how hectic nor the long lines More

by ROYMGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Oct 14, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Roy. We are delighted to hear that you found our team to be professional and considerate. Customer satisfaction is our top priority, and we appreciate your kind words.

October 10, 2024

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Employee Rating

Great customer service . Very professional . Took care of service in a timely manner. 5 stars More

by RYANABILA1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Oct 10, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ryan. We are pleased to hear that you found our customer service to be great and our team to be professional. It's always our goal to provide efficient and timely service to our customers.

October 07, 2024

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Employee Rating

No son serios con su trabajo todo es un engaño luego de hacer la compra de un auto no cumplen el contrato mi auto lo lleve porque tiene garantía y no resolvieron el problema ni tan siquiera lo inspeccionar More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Oct 08, 2024

Lithia Hyundai of Odessa responded

We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We take customer feedback seriously and will look into this matter further to ensure that all issues are addressed promptly. Thank you for bringing this to our attention.

Oct 08, 2024

NONE23 responded

Quisiera ver la forma de que puedan resolver el problema de mi auto que aun sigue con la avería y esta en garantía, las veces que lo he llevado lo dejan ahi el cual me hacen perder tiempo sin resolver el problema que tiene ya he dejado varias veces de trabajar porque no tienen un auto de renta para uno poder seguir moviendose necesito que resuenvan este problema espero respuesta

October 04, 2024

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Employee Rating

Very pleaseant work from everyone at the dealership and on time for the costumer assistance More

by MARTINEZDAYGORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Oct 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our dealership. We are glad to hear that you found our team to be pleasant and that you received timely customer assistance. Your feedback is greatly appreciated.

September 25, 2024

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Employee Rating

My vehicle was there 6 weeks for a minor issue and while there suffered hail damage. I was never notified. Terrible service More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Juan Rodiguez , Kristine Campbell, Alec Morales

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Sep 26, 2024

Lithia Hyundai of Odessa responded

We apologize for any inconvenience you experienced during your recent visit to our dealership. Customer satisfaction is our top priority, and we strive to provide excellent service to all of our customers. Thank you for bringing this to our attention, we will address the issue internally to prevent similar situations in the future. Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

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