Bryan Polio-Rios
Bryan Polio-Rios at Jim Coleman Nissan of Silver Spring

Bryan Polio-Rios

Service Advisor

Jim Coleman Nissan of Silver Spring

3221 Automobile Blvd
Silver Spring, MD 20904

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of Bryan Polio-Rios

June 02, 2025

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Employee Rating

I always have a wonderful experience with Bryan. He's very professional and knowledgeable. Always ready to answer questions I have. More

by SUKI.COOP
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Recommend Dealer
Yes

Other Employees Tagged: Onesty Peoples , David and Ed

June 01, 2025

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Service was helpful, accommodating, thorough, and quick. Very happy. They took care of a recall on short notice, checked everything, adjusted tire pressure, and washed the car. More

by NINAAMYS
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Michael Samuels

May 26, 2025

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Called for a appt. Service answered the call & set appt. Dropped off car for recall. Advisor called when completed and vehicle was waiting for me when I picked up. Pe More

by FTAYLOR
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Recommend Dealer
Yes

May 22, 2025

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As soon as I arrived, I was greeted by Bryan who took my keys, asked if I was waiting and directed me owards the waiting room. He came back and informed me of needed services, I did two of them and he was h More

by NEFFERTETI
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Recommend Dealer
Yes

May 17, 2025

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Very good service. Car sales people to sales dept. No complaints. Good follow up services More

by KLEVEW1
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Recommend Dealer
Yes

May 13, 2025

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Jim Coleman Nissan experience with the service department was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services. More

by ABeach
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Recommend Dealer
Yes

May 06, 2025

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Customer service was good. Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time More

by DR_VODELA
Service Communication
Recommend Dealer
Yes

May 04, 2025

Dealership Rating
Employee Rating

The best dealer experience I've had. The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assi More

by SHMMML82333
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Michael Samuels

April 30, 2025

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Employee Rating

Courteous, on time, and great customer service. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new. More

by COACHJYL
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Rois and the both receptionist (morning and afternoon).

April 23, 2025

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car was ready in record time and it was unexpectedly washed. exceptional service, very satisfied More

by VHIKS44
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Recommend Dealer
Yes
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