Bryan Robertson | Page 12

They always provide great service for my subarus. I've owned three Foresters over 23 years and have always been satisfied with the service provided by Downtown Toyota-Subaru of Oakland I've owned three Foresters over 23 years and have always been satisfied with the service provided by Downtown Toyota-Subaru of Oakland More

by kellerphd Verified Customer Verified Customer

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I purposely choose Downtown Toyota for service even though I bought my 2022 Toyota at another dealership that is closer to home. The mechanics are excellent & the other employees are helpful & polite. though I bought my 2022 Toyota at another dealership that is closer to home. The mechanics are excellent & the other employees are helpful & polite. Plus Downtown Toyota is close to Piedmont Avenue, one of my favorite business districts in Oakland. The service is completed quickly & correctly & that keeps me coming back. I unconditionally recommend Downtown Toyota for service. More

by slosh747 Verified Customer Verified Customer

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I will never take my vehicle to this Subaru service center again!. I took my car in for its routine service 6 months ago and purchased the prepaid maintenance plan through this dealer. I was advised by center again!. I took my car in for its routine service 6 months ago and purchased the prepaid maintenance plan through this dealer. I was advised by the service advisor "Bryan" and "Brandon Proctor" that there was not much savings in electing it and would be better to pay as you go. I trusted there opinion and decided to cancel my 6 year 75,000 mile maintenance plan firmly based on there recommendation. fast forward to July and my 60,000 mile service is due and I was quoted 1700.00 for the service?????? I decided to call the maintenance provider to see if the major 60,000 mile would be covered and was advised that the plan I had would have covered the service!!!. Now I am out the maintenance plan and definitely will not service my car with this shop!! More

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They have always taken good care of our car at very reasonable prices We had work done here after a long drive home from SoCal and found out it was covered under warranty which the other dealership reasonable prices We had work done here after a long drive home from SoCal and found out it was covered under warranty which the other dealership was not willing to give us More

by mpeers Verified Customer Verified Customer

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The guy that helped me was great, he was honest. He was the only one managing everything that day but I am still waiting on a call to get my wheels fixed. He was the only one managing everything that day but I am still waiting on a call to get my wheels fixed. More

by jorgemoralesmartinez Verified Customer Verified Customer

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I was supposed to have a major service when I arrived for appointment was told I could not get a ride back to my home. Screw you guys! I’ve gone to you for years and this is good bye xxxxxxx appointment was told I could not get a ride back to my home. Screw you guys! I’ve gone to you for years and this is good bye xxxxxxx More

by pieddtm Verified Customer Verified Customer

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The service manager here is fantastic, and everyone who works there is so helpful. I've been to two other dealerships/service centers in the Bay area and they were both terrible, so I was very happy to fin works there is so helpful. I've been to two other dealerships/service centers in the Bay area and they were both terrible, so I was very happy to finally find one I like. More

by GUMDROPPRODUCTIONS Verified Customer Verified Customer

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I can always count on a timely appointment and great service from everyone at Downtown Toyota, Oakland. Thanks 🙏 service from everyone at Downtown Toyota, Oakland. Thanks 🙏 More

by brianmcshaneproducer123 Verified Customer Verified Customer

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Customer service is ten times better then the other one near the Coliseum better customer service and better employees near the Coliseum better customer service and better employees More

by ARTAVIOUSEDDINGS Verified Customer Verified Customer

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Helped get a good deal on the oil change and rotation. Very nice and transparent with prices Very nice and transparent with prices More

by ajmorenokoehler Verified Customer Verified Customer

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