Service advisor was really helpful and the mechanic did
an amazing job! My front end was going out on my 02 they fixed it as fast as they could but also made sure it was done right!
an amazing job! My front end was going out on my 02 they fixed it as fast as they could but also made sure it was done right!
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by CHASTONTEELER23
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Krystal Gipson
Aug 15, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I'm glad to hear that our service advisor was helpful and that your 2002 vehicle was taken care of promptly and correctly. At James Wood Chevrolet Buick GMC Decatur, I take pride in delivering quality service. I appreciate your support and look forward to assisting you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Recently my Silverado needed routine service.
I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by na
I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by name, a smile and a firm handshake with Mr. Stanley. It's great to be known and receive personalized care from the team at James Wood Motors in Decatur. The oil change, tire rotation and inspection was completed in a timely manner. Mr. Stanley called me when my vehicle as ready. When picking up my Silverado, I was greeted by Mr. Paul Johnson, the Service Department Supervisor. Like Mr. Stanley, Paul greeted me by name, a smile and a firm handshake and thanked me for our business. We chatted a moment. I cant express how important it is to me that the professionals at James Wood Motors care about their customers as observed by their behavior. We highly recommend James Wood Motors in Decatur, Texas.
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by robcox15
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Paul Johnson
Aug 14, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your wonderful review! I truly appreciate your kind words about the personalized service you received from Bryan and Paul during your Silverado's routine service. At James Wood Chevrolet Buick GMC Decatur, I strive to make every visit a positive experience, and it's great to hear that our team's efforts made you feel valued. I look forward to helping you again in the future, and I appreciate your recommendation!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
James Wood Motors has always been my go to for anything
vehicle related from purchasing to repairs!' They are wonderful, extremely helpful, affordable, and always provide all services with a smile. They ma
vehicle related from purchasing to repairs!' They are wonderful, extremely helpful, affordable, and always provide all services with a smile. They make you feel right at home. The service they provide from oil changes to repairs to sales is always top notch!! I wouldn't go anywhere else. Thank you again for a great experience!!
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by farahnail
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your kind words! We're thrilled to hear that James Wood Chevrolet Buick GMC Decatur has been your go-to for all your vehicle needs. Your appreciation for our helpful and friendly service means a lot to us. We look forward to providing you with more top-notch experiences in the future! Don't hesitate to visit us again!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Derek ward is always great when I’m looking for a new
vehicle. Dealership service department has always been great so far to.
vehicle. Dealership service department has always been great so far to.
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by ryanpberg
Verified Customer
Verified Customer
Aug 07, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! We're thrilled to hear that Derek has been able to assist you with your vehicle needs at James Wood Chevrolet Buick GMC Decatur. It's great to know that our service department has also met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Excellent purchasing and service experiences for over 25
years. They will continue to get my business in the years to come.
years. They will continue to get my business in the years to come.
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by rsdailey79
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 25 years. It's customers like you that inspire us to continue providing the best purchasing and service experiences. We look forward to assisting you for many more years to come!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
No communication!
Act like your an inconvenience if you ask about your truck.
Only good one is Zach rhine
Act like your an inconvenience if you ask about your truck.
Only good one is Zach rhine
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by heeler78
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Beau Bell, Krystal Gipson, Zach Rhine, Clay Estes is outstanding!
Aug 06, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback. I understand your concerns regarding the communication about your truck. At James Wood Chevrolet Buick GMC Decatur, we aim to provide excellent service, and your feedback helps us improve. If you would like to discuss your experience further, please feel free to reach out to me directly. We appreciate your input and are committed to enhancing our customer service.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Everyone is very professional and do outstanding work
especially Shawm, Starlet, Paul Brian and Zach
especially Shawm, Starlet, Paul Brian and Zach
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by QUALNIOS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick Huff,
Shawn Hooe
, Krystal Gipson, Paul Johnson, Zach Rhine, Starlet Johnson
Aug 02, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. Shawm, Starlet, Paul, and Zach will be delighted to know they made a positive impression. I appreciate your kind words and look forward to assisting you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
I drive 100 miles to purchase vehicles, service and body
work. Enough said. Best dealership ever!!!
work. Enough said. Best dealership ever!!!
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by NELSONRANCH2
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your fantastic review! We're thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur to be the best dealership ever, and we truly appreciate your loyalty in driving 100 miles for our services. We look forward to serving you again and ensuring you have the best experience every time!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
As always, I received service that was above and beyond
what anyone would expect. Bryan has always been eager to take care of me. I have bought my last two cars from James Wood, and I will continue to buy
what anyone would expect. Bryan has always been eager to take care of me. I have bought my last two cars from James Wood, and I will continue to buy a new car every 6 years or so from James Wood.
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by p.stringfield
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. We are thrilled to hear about your exceptional experience with Bryan, and we appreciate your loyalty in choosing us for your vehicle purchases. We look forward to assisting you with your next car purchase in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Brian Stanley does a fantastic job of taking care of my
vehicles everytime. He keeps me buying from James Wood!
vehicles everytime. He keeps me buying from James Wood!
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by MIKE.HENDERSON
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Mike, for the kind words and for your loyalty to James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that Brian consistently provides excellent service for your vehicles. We appreciate your continued trust in us and look forward to serving you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com