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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
372 Reviews
4.9

372 Reviews

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372 Reviews of Shawn Hooe

November 12, 2026

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Employee Rating

Courteous, efficient, friendly and helpful. Was very unaware that my rewards points could be used for services. Shawn helped my access those points for my last routine service More

by MARIONBOX53
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Recommend Dealer
Yes
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Nov 12, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Marion! I’m glad to hear that you had a great experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It's fantastic that Shawn was able to assist you in utilizing your rewards points for your routine service. I appreciate your kind words, and we look forward to serving you again in the future. We're always here to help in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

November 03, 2026

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The service I get is awesome Shawn Hooe takes awesome care of me. He gets me in and out in no time at all. Thank you for everything. More

by robrose31372
Service Price Transparency
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Recommend Dealer
Yes
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Nov 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Rob! I’m thrilled to hear that Shawn provided you with such great service at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We work hard to ensure your experience is quick and efficient. I appreciate your support, and we look forward to assisting you again soon in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 30, 2026

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Shawn is the best service guy you could ask for. Very professional and helpful. Will go out of his was to get things fixed. More

by GNFURGIE72
Recommend Dealer
Yes
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Oct 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I’m thrilled to hear that Shawn provided you with such professional and helpful service at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring every customer receives the best experience possible. We look forward to seeing you again soon in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 29, 2026

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Shawn and the entire service team is fantastic. Very professional and courteous! Even the girls taking payments are awesome! More

by PINCHOSANDJONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, Krystal Gipson

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Oct 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I truly appreciate your kind words about our service team at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It’s great to hear that you found our staff professional and courteous. We're proud to serve customers in the Decatur, Texas area and look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 24, 2026

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I have always gone, and will continue to go to James Wood in Decatur. Shawn and Bryan are always there to help with all my vehicle needs. I will always go there....great service. I take both my vehicles t More

by peggylynnowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Oct 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your great review, Peggy Lynn! I’m honored to hear that you consistently have a great experience at James Wood Chevrolet Buick GMC Decatur. Shawn and Bryan appreciate your kind words and commitment to our service. Our team looks forward to assisting you with your vehicles for many years to come. We're proud to serve you here in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 10, 2026

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Our Family has been doing business with James Wood since 2011 (15 years). Both at Denton & Decatur locations. Whether it be: Sales, Service, Parts or even Body Shop - consistently a great experience. Exc More

by back4duty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dason Howard

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Oct 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing such a lovely review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 15 years. It's fantastic to hear that you've consistently had great experiences with my service, parts, and body shop teams. I pride myself on providing excellent customer service, and I'm glad to know that you feel informed and supported throughout the process. I look forward to serving you and your family for many more years to come! Our team here in Fort Worth, Texas, truly appreciates your recommendation! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 08, 2026

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Great salesman dependable arrive department Shawn in service purchased 12 cars last 30 years will continue to use More

by TRHAMPTON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your loyalty and am glad to hear Shawn in our service department has provided you with dependable support throughout your experiences at James Wood Chevrolet Buick GMC Decatur. We're proud to serve customers in Fort Worth, Texas, and look forward to assisting you with your future vehicle needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 01, 2026

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Great service! I was well taken care of by my advisor. Service was taken care of in a timely manner. More

by ALEXANDRALEEDIXON
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Recommend Dealer
Yes
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Oct 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Sincere thanks for this positive feedback, Alexandra! I’m happy to hear that you received great service and that your advisor took good care of you. We're dedicated to ensuring timely service for all our customers. I appreciate your support, and we look forward to serving you again in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 01, 2026

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Everyone is always friendly, courteous, and knowledgeable. They explain any issues, and they keep you updated on progress. More

by TEXGIRLPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Oct 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your kind review is greatly appreciated! I truly appreciate your kind words about the friendly and knowledgeable team at James Wood Chevrolet Buick GMC Decatur. Our goal is to keep you informed and satisfied throughout your experience. We look forward to serving you again in the future. Have a great day in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 24, 2026

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Employee Rating

The customer service service is amazing. My advisor could’ve been nicer even though I got there late and they had to stay a little late for me. It was so nice. More

by marina.williams99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 25, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Marina, thank you for your kind words! I’m excited to hear that you had a great experience with customer service at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide excellent service, even in challenging situations. I appreciate your understanding, and we hope to see you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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