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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
338 Reviews
4.9

338 Reviews

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338 Reviews of Shawn Hooe

May 26, 2026

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Employee Rating

Shawn Hooe is the best service writer. He always takes great care of me and my vehicle I love coming to James Woods for service and or buying vehicles thank you. More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker

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May 26, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Rob! I truly appreciate your kind words about Shawn and am thrilled to hear that you have had such positive experiences with our service at James Wood Chevrolet Buick GMC Decatur. We look forward to welcoming you back for your future service needs or vehicle purchases! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 23, 2026

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Karen Pattison always does an amazing job at finding the perfect vehicle for me. She is always very knowledgeable about the specs of the vehicle as well as explains the operations of all the features of tha More

by superbee7777777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Bryan Stanley

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May 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m pleased to hear that Karen provided you with such a great experience at James Wood Chevrolet Buick GMC Decatur. Her knowledge and dedication to finding the perfect vehicle truly make a difference. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 22, 2026

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I've been with James wood motors for 13 years and have always been pleased with their service I have gotten. Shawn has been my service advisor the whole time and is wonderful.Always giving me the best adv More

by lucky1126p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Lucky! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 13 years. It's great to hear that Shawn has consistently provided you with excellent service and advice. We look forward to seeing you again next time! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 21, 2026

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Shawn is the best…. very professional and courteous. Knows his stuff. Great at communicating progress of service. More

by GTRANT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! I’m thrilled to hear that Shawn provided you with such professional and courteous service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we hope to see you again for your future vehicle needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 15, 2026

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Shawn Hooe is always so informative and helpful! ! I'd recommend James Wood Motors for all my service needs. More

by jmawby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

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May 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m glad that Shawn provided you with informative and helpful service. At James Wood Chevrolet Buick GMC Decatur, we strive to meet your needs, and your recommendation means a lot to us. We look forward to assisting you with all your service needs in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 08, 2026

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The whole process from start to finish was quick and easy. I called to schedule an oil change and was able to get an appointment for the very next day. I took my car, dropped it off and was notified a More

by HKJENKINS59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The cashier was very sweet and friendly, but I did not catch her name.

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May 09, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm pleased to hear that your experience with James Wood Chevrolet Buick GMC Decatur was quick and easy. Providing efficient service is our priority, and it's great to know we could accommodate your oil change appointment promptly. We look forward to seeing you again for your next visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 07, 2026

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Service is on time and not overcharged. Shawn Hooe is our preferred service man; always courteous and dependable. More

by HELEN_FIELDS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Helen, thank you for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a positive experience with our service department and that Shawn provided you with courteous and dependable service. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 30, 2026

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Great service, carefully checked vehicle for all issues made repairs at my visit while i waited. More

by TERRIE_MOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Terrie! I’m thrilled to hear you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It's fantastic that our team was able to check your vehicle thoroughly and make the necessary repairs while you waited. We appreciate your feedback and look forward to seeing you again for your future service needs. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 29, 2026

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Employee Rating

Shawn Hooe is a very knowledgeable service tech. Everyone is very polite and they waiting room is comfortable More

by superbee777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m glad you found our service technician knowledgeable and that everyone was very polite. We strive to create a comfortable environment at James Wood Chevrolet Buick GMC Decatur, and it’s great to know that you had a positive experience. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 29, 2026

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The peopein both the service are and parts department are easy to work with. I always bring my car to James Wood for prompt, courteous service at a fair price. More

by BM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I appreciate your feedback and am glad to hear that we provided you with prompt and courteous assistance. At James Wood Chevrolet Buick GMC Decatur, we strive to offer fair prices and excellent service. We look forward to seeing you again for your future automotive needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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