Bryant Camacho

So in October, 2025 I purchased a used Nissan Kicks from Findlay Honda in Henderson. I was only able to test drive the car around the lot because it was filthy and hadn't been into the detail shop yet, and Findlay Honda in Henderson. I was only able to test drive the car around the lot because it was filthy and hadn't been into the detail shop yet, and it was very low on gas. The car seemed like it was a decent car. The issues began after I signed the paperwork, I made the mistake of not purchasing the extended warranty on the car. The next day when driving the car it made what felt like a shudder, and then subsequent days after it did the same thing. Basically as I described to Taylor and the service advisor Bryant, it seems like it forgets that its in drive for a few seconds, and then it would also go into "limp mode." They kindly took the car into the shop a few times and "looked at it" and each time they said it never did what I described. For me to record the car when its doing the noise, I have about 30 or more recordings of this, and was never told how to get these recordings to them. On October 31, 2025, I had the day off of work, my plan was to go pick Bryant up and bring him to my home to take a short drive back to the dealership so he could see/hear for himself the issue, but he had taken the day off of work. So I asked the receptionist if he could call me back when he was in the next day or two and well here it is 6 months later and I am still waiting on a phone call back from him. My salesman Taylor, he was real responsive in the beginning, but yea he won't reply to text messages any longer. So in the first week when I brought the car back to them and I relayed to Taylor a lot of the issues, he said he would tell the service dept. all the issues I listed and he only mentioned the "limp mode." Taylor also stated that I shouldn't be having these issues so soon after purchasing the car, and he would understand if it were 6 months down the road. Well here we are 6 months down the road and all the times that I told them I think the transmission is going bad on this car, and them telling me "we can't recreate this issue" and now the car is in at the Nissan service dept getting the transmission fixed to the tune of 8300$. The had given me a nice loaner car when they had the car in for a week. After the week, they called and said everyday they drove the car in the mornings and the issue could never be recreated. I find that funny, because right after I picked up the car and started driving it all of a sudden the transmission did the slipping thing. I highly do not recommend purchasing a car from Findlay Honda, do not take it there for service if its making a noise they will just tell you that you are imaging things. I talked to the service advisor at Nissan and asked if the times it was going into limp mode were signs of the transmission going bad and he said it is a sign. So here I am, getting ready to make my 6th possibly 7th payment on a car and already having to put the cost of a second used car into this one..... One of the first service advisors, I don't remember his name though, that I worked with on this car, he was pretty convinced it was the transmission. So on my phone I still have all the recordings, and no where to send them in, not that it matters now because I have a $8300 repair bill that I am now paying on. So not a happy customer here, at this point I just want to pay this car off and run it off a cliff. More

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The service was friendly, timely and explained the issues with the vehicle well. Hope to go here again with the vehicle well. Hope to go here again More

by KATHY32392 Verified Customer Verified Customer

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I took my car for a windshield replacement and they make a mess, sketches that I did not have and some other issues…. Not good at all a mess, sketches that I did not have and some other issues…. Not good at all More

by Erica Verified Customer Verified Customer

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Fast service. Reliable. I know my vehicle is well taken care of when we come here. Reliable. I know my vehicle is well taken care of when we come here. More

by KELLIMSLAUGHTER Verified Customer Verified Customer

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Called with concern & got right in for service. Vey impressed with Bryant & was in & out within the hour. Vey impressed with Bryant & was in & out within the hour. More

by Vegas2beach77 Verified Customer Verified Customer

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I appreciated that they kept in contact with me every step of the way. They were knowledgeable and explained all the work that was being done very well. I would recommend the dealership and Bryant specif step of the way. They were knowledgeable and explained all the work that was being done very well. I would recommend the dealership and Bryant specifically to anyone that is looking for information or help. More

by CMARIE44 Verified Customer Verified Customer

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Well, it took longer than expected and the technicians working on my car broke a piece of my personal property in the car and didn't say anything about it. So you're lucky I rated you fair. working on my car broke a piece of my personal property in the car and didn't say anything about it. So you're lucky I rated you fair. More

by maineria Verified Customer Verified Customer

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Good communication, prompt service. Bryant was very helpful and kept me informed throughout the process. Bryant was very helpful and kept me informed throughout the process. More

by SBDQ33 Verified Customer Verified Customer

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Super friendly and got me in and out quickly. Bryant was awesome and was a big help to me getting several maintenance services done. Thanks guy Bryant was awesome and was a big help to me getting several maintenance services done. Thanks guy More

by REIDSZUKALA Verified Customer Verified Customer

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Informative, and kind Informative, kind and made sure to communicate with me of the services provided communicate with me of the services provided More

by ZFENTON917 Verified Customer Verified Customer

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