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Fernando Pancho
Fernando Pancho at Findlay Honda Henderson

Fernando Pancho

Customer Relations Service Advisor

Findlay Honda Henderson

933 Auto Show Drive
Henderson, NV 89014

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Fernando Pancho

August 28, 2026

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Employee Rating

The service from Findlay is fantastic. 5 stars is not enough. Honest. After engine problems with our engine, after buy the car 5 months ago with no warranties on the car, Findlay fixt it f More

by robandroos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Thomas

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Aug 28, 2026

Findlay Honda Henderson responded

Thank you for your wonderful feedback. Fernando and Thomas will be recognized for their efforts. We are glad we could help with your engine concerns.

July 24, 2026

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Employee Rating

The service department has always been so courteous and helpful. I trust them with my Honda Pilot to give it the best service. More

by LIZVALDENEGRO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Acoba, Antonio Cancilla, Ramzi Aquino, Anthony Carmona, Kendra Aquino, Turner Berrest, Cole Petto, Taylor Broadbent, Coty Dehnert

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Jul 24, 2026

Findlay Honda Henderson responded

We’re glad to hear our service department has been courteous and supportive with your Honda Pilot. Thank you for trusting us to keep it in excellent condition. We look forward to assisting you with your next service visit. Shane mosting@findlayauto.com

July 22, 2026

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Employee Rating

Amazing streamlined process. Highly efficient staff. They treat you like family at Findlay Honda Henderson. I'd drive a little farther just to go to this service center. More

by MIKEVEGASLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Acoba, Turner Berrest, Cole Petto , Mikey

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Jul 22, 2026

Findlay Honda Henderson responded

Thank you for taking the time to share your experience. We’re glad the service process was streamlined and our team offered a welcoming atmosphere. It means a lot that you’d drive farther for your Jeep Wrangler’s care. Shane mosting@findlayauto.com

July 15, 2026

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Employee Rating

As a new resident of NV and now owner of 2 Hondas I highly recommend Findlay Honda! More

by LLYRICC79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryant Camacho

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Jul 15, 2026

Findlay Honda Henderson responded

Welcome to Nevada! We’re glad you entrusted us with your Honda Pilot service and congratulations on owning two Hondas. Thank you for recommending our team. Shane mosting@findlayauto.com

July 02, 2026

Dealership Rating
Employee Rating

Fernando was very helpful. He took care of all my issues. The car was ready in no time. I had barely sat down. More

by Cchapin702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 02, 2026

Findlay Honda Henderson responded

Thank you for the 5-star rating. We’re glad Fernando addressed all your issues and had your Honda CR-V ready before you even had a chance to sit down. We appreciate your business and look forward to helping again. Shane mosting@findlayauto.com

June 24, 2026

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Employee Rating

Very clean very well appointed nice facility Staff very attentive to my needs quality personnel More

by BBLAKE20
Workmanship
Service Communication
Recommend Dealer
Yes
Print
Jun 24, 2026

Findlay Honda Henderson responded

It’s great to know you found our facility clean and comfortable. Fernando and our team appreciate your feedback and are glad we could attend to your needs while servicing your Honda Ridgeline. Thanks for trusting us with your Honda Ridgeline. Shane mosting@findlayauto.com

June 22, 2026

Dealership Rating
Employee Rating

Dealership makes promises and doesn’t deliver. They also avoid contact with customers while trying to resolve issues by not accepting calls, not responding to text or email. Dan, used car manger, More

by DUSTIE.MCPHERSON
Service Time
Recommend Dealer
No

Other Employees Tagged: Daniel Thomas

Print
Jun 26, 2026

Findlay Honda Henderson responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Shane mosting@findlayauto.com

June 19, 2026

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Employee Rating

The dealership team made it very easy to purchase a new car from salespeople to finance office and delivery of car More

by JPROVE6758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Macias

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Jun 19, 2026

Findlay Honda Henderson responded

Thank you for mentioning how easy our sales, finance, and delivery teams made the purchase. Enjoy your new car and we look forward to helping you again. Shane mosting@findlayauto.com

June 18, 2026

Dealership Rating
Employee Rating

We had an easy experience getting our vehicle serviced. The wait wasn’t too long, and the advisor was friendly. More

by STEPHKRIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Santos

Print
Jun 18, 2026

Findlay Honda Henderson responded

Thank you for sharing your positive service experience with your Honda Odyssey. We’re glad the wait felt reasonable and that our advisor provided friendly assistance. We appreciate your feedback and look forward to welcoming you back. Shane mosting@findlayauto.com

May 22, 2026

Dealership Rating
Employee Rating

They were easy to work with, got a great deal. Highly recommend for purchase and service. More

by LKIMPLE44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kacey Trujillo, Dominyc Zuniga, Tabesh Danishyar , Jacob Hughes

Print
May 22, 2026

Findlay Honda Henderson responded

Our team is glad purchasing your new Honda CR-V went smoothly and that you received a great deal. We appreciate your recommendation of our sales and service departments and look forward to your next visit. Shane mosting@findlayauto.com

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