Bryant Pullins | Page 6

Love our new Buick Encore The purchase of our new Buick Encore was an outstanding experience due to Bryant Pullins & John Simonelli. Bryant was an absolute pleasure to deal wit The purchase of our new Buick Encore was an outstanding experience due to Bryant Pullins & John Simonelli. Bryant was an absolute pleasure to deal with. He genuinely made us feel right at home & like we were a priority. John Simonelli pulled off a dealer trade to land us the car we were looking for. His dedication & service is unmatched. Faulkner Buick GMC is a top notch dealership with high quality people. We will be returning to Faulkner to fulfill all our vehicle needs in the future. More

by Joe & Kim Verified Customer Verified Customer

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They got er done. I drove it on two days. Once I decided to buy, they located one with the options I wanted in New York. Then it turned out that one was damaged (small I drove it on two days. Once I decided to buy, they located one with the options I wanted in New York. Then it turned out that one was damaged (small dent), so they found one in Jersey. It took several days, but they got it done. More

by Buddy Verified Customer Verified Customer

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They Don’t Care About Us Faulkner Buick GMC in West Chester Is one of the worst dealerships I have been to. Imagine coming in to see a car, fall in love with the car, taki Faulkner Buick GMC in West Chester Is one of the worst dealerships I have been to. Imagine coming in to see a car, fall in love with the car, taking steps to get the car, money down, license, insurance, etc. You were calling the dealership every day or in contact with the salesman everyday to put a deposit down, but they say no just bring in all your paperwork and you will be fine. Then the day you have your paperwork and coming to pick up the car to leave with you get an email not phone call an email saying “they sold the car, their was nothing I could do”. Now you get on the phone with a finance manager and he can’t tell you how something like that happened. Guess it was to much pressure for him, so he has some xxxxx call me back that makes the situation worse by saying basically well the car was sold that is that nothing we can do now. And because I’m upset he also “says he’s glad we didn’t do business with you” How do you guys say you focus on customer service and you pull a stunt like that. You don’t care about the people that walk in that door it’s a bunch of xx you guys preach. Think twice before shopping here!! More

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They made buying a car easy! Nothing short of a miracle! We bought a new Buick Encore at the end of the year, a very hectic time for dealerships. However, as a customer, I was not rushed or pressured nor did We bought a new Buick Encore at the end of the year, a very hectic time for dealerships. However, as a customer, I was not rushed or pressured nor did my husband and I spend a lot of time there waiting and waiting as you usually do when purchasing a new or used car. It was painless. Congratulations, ladies and gentlemen! More

by CCBERGREN Verified Customer Verified Customer

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Overall, good experience...especially dueing year-end. I came in hoping to get a deal done and I did with Bryant. He was very personable and likeable. He was reccomended by my neighbor who has bought a few I came in hoping to get a deal done and I did with Bryant. He was very personable and likeable. He was reccomended by my neighbor who has bought a few cars from your dealership over the years. I thought the process went quickly considering the time of year and the fact that the suv just arrived/had to be assembled and inspected before I could drive away with it. I found everybody very friendly and helpful. I would definitely buy from your dealership again and reccomend you to others. More

by ANNEH127 Verified Customer Verified Customer

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Just Purchased a 2019 GMC Terrain I have been buying or servicing my cars here for 25 years. Bryant, Leslie & John have always been great to me. My expectations are always met. I have been buying or servicing my cars here for 25 years. Bryant, Leslie & John have always been great to me. My expectations are always met. More

by JPMMBE Verified Customer Verified Customer

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Takes value of your needs John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our trade in vehicle and cane up with a great solution we both could be satisfied with. Really caring team of great people! More

by Mrbvk80 Verified Customer Verified Customer

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Great deals and service I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they ha I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they have always taken care of me. I recommend this organization to anyone looking for a GM car or truck. All around great people to deal with. More

by LDICANZIO Verified Customer Verified Customer

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Pre-owned purchase From the initial meeetin, to the test drive, to the trade in, to the Financing, the experience couldn’t have been better. Super attentive service! From the initial meeetin, to the test drive, to the trade in, to the Financing, the experience couldn’t have been better. Super attentive service! More

by CLARHJ Verified Customer Verified Customer

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Yukon purchase Have bought here before came back when was involved in accident. Easy process very customer focused great price. All over great experience and would Have bought here before came back when was involved in accident. Easy process very customer focused great price. All over great experience and would recommend More

by EDBLACKCPA Verified Customer Verified Customer

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