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Bob Gigl
Bob Gigl at Heiser Ford Lincoln
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Bob Gigl

Inventory Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
122 Reviews

I’ve been with the Heiser Automotive Group for 21 years. I’m an avid community memeber and take pride in being involved. I’m a Wisconsin sports fan and enjoy spending time in the outdoors, especially riding my bike.

Dealership Experience

27 yrs, 5 mos

Industry Experience

48 yrs, 2 mos

Specialties & Trainings

Ford Certified

Lincoln Certified

4.4

122 Reviews

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122 Reviews of Bob Gigl

May 07, 2024

Dealership Rating
Employee Rating

I have always enjoyed the people and the service we received. The work is top knoch. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Alex Serak, Timothy Robinson, Marco Villa, Brian Crandall, Devin Spielman, Keli Gastrow, Landon Hill

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May 08, 2024

Heiser Ford Lincoln responded

Jerri, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

Dealership Rating
Employee Rating

I've always had great experiences with Heiser, from their sales people to their service department. More

by WIESS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Villa, Tony Perkins

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May 03, 2024

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

April 22, 2024

Dealership Rating
Employee Rating

Once the initial ordering process was accomplished, the delivery, pick-up and administration process went well. Richard, Timothy, Kreyshia and Hutch were very friendly and professional. Brian informed me More

by gschrank
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Kreyshia White, Timothy Robinson, Brian Crandall, Richard Hodge

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Apr 22, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new vehicle! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 05, 2024

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Employee Rating

Clean fast friendly service. Went above and beyond to help you get the satisfaction you wanted. More

by tibbitsjason05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kreyshia White, Ralph Price

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Apr 06, 2024

Heiser Ford Lincoln responded

Jason, Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 04, 2024

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Employee Rating

It was a fairly positive experience purchasing a used vehicle here. The sales person, JT, was knowledgeable, pleasant, and prompt on follow up More

by JimSebern
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Richard Hodge

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Apr 04, 2024

Heiser Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jim, please do not hesitate to let us know. We are always happy to help! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

March 28, 2024

Dealership Rating
Employee Rating

I did not feel as though I was getting 5 star service outside of JT More

by lonnie1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Kreyshia White , The entire service team and drivers were extremely helpful gracious

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Mar 29, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

March 09, 2024

Dealership Rating
Employee Rating

Always able to take care of my vehicles and vehicle needs. Being from Sheboygan, an hour away, it is worth the trip. More

by JON C
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl

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Mar 10, 2024

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 21, 2024

Dealership Rating
Employee Rating

Overall good experience. Helped with x plan pricing. Would have like to met the service department. More

by craig.russell32
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl

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Feb 22, 2024

Heiser Ford Lincoln responded

Craig, Thank you so much for your excellent review! We are so glad that Bob and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 16, 2024

Dealership Rating
Employee Rating

Heiser ford went the extra mile to find the car I wanted for the price. More

by ARNOLDRACHAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Kreyshia White

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Feb 16, 2024

Heiser Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 16, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! More

by Eric Snowden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: “Hutch” Hutchinson, Joseph Vicari Jr., David Quick, Alex Serak, Timothy Robinson, Chad Formico, Landon Hill , Zak Krushas, David Lopez

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Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall - General Manager bcrandall@heiser.com

Feb 19, 2024

Eric Snowden responded

Stop it with the politically correct response. Actions speak louder than words. I shouldn't have to reach out to you. You have all my information on file. You should be receiving out to me to see how you can rectify the situation. xxxx Poor Customer Service from Top to Bottom! Just fix my car! Doesn't take 6 months to repair a transmission. Then when you do fix the transmission, they fry the ABS system. Now I have to wait another two weeks to get my vehicle. Especially, after I already waited 4 months on the original repairs and body shop work! Straight Ridiculous!

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