Bryce Ishak

Covert Cadillac Bee Cave responded

Thank you so much for your thoughtful review! We’re honored to know that our sales staff provided you with one of the most pleasant buying experiences out of your many vehicle purchases. It’s wonderful to hear that the team delivered a no-pressure, professional approach while helping you secure your Certified Pre-Owned Escalade V and ensuring excellent follow-up after the sale. We truly appreciate your strong recommendation and are grateful you chose Covert Cadillac Bee Cave. We look forward to continuing to serve you with the same level of care and professionalism in the future!

Covert Cadillac Bee Cave responded

Thank you for sharing your positive experience! We’re so glad to hear that our team at Covert Cadillac Bee Cave was able to assist with a loaner car and provide clear guidance throughout the repair process. Making sure our customers feel supported and well taken care of is always our top priority. We truly appreciate your trust in us and look forward to helping you again in the future! 🚗👏

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're so glad to hear that our team at Covert Cadillac Bee Cave has been polite, helpful, and attentive in taking care of both your service and sales needs. Providing a welcoming and supportive experience is what we strive for every day. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏

Covert Cadillac Bee Cave responded

Thank you for sharing your experience. We understand how frustrating and exhausting it can be to deal with ongoing issues, especially when you've tried to be proactive by documenting and reporting them. It’s clear that this situation has caused you a great deal of inconvenience, and we’re sorry you’ve been left feeling this way. While we can’t change what’s already happened, we encourage you to continue working with Cadillac directly regarding the recall and any potential buyback options. They are best positioned to evaluate and resolve concerns at that level. We appreciate you taking the time to voice your concerns and hope you receive a resolution soon.

Covert Cadillac Bee Cave responded

Thank you so much for your wonderful review! We are thrilled to hear that you had the best car buying experience with us at Covert Cadillac Bee Cave. Adler Gunn and the entire team are committed to providing knowledgeable, patient, and outstanding service, and it’s great to know we made such a positive impression. We truly appreciate your trust in us and look forward to serving you again in the future. Thank you for being part of the Covert family!

Covert Cadillac Bee Cave responded

Thank you for the great review! We're so glad to hear that your experience at Covert Cadillac Bee Cave was both professional and informative. Our team takes pride in knowing our vehicles inside and out, and it’s wonderful to know that made a difference for you. We truly appreciate your trust and look forward to helping you with future vehicle purchases. See you next time! Best regards, Covert Cadillac Bee Cave Team

Covert Cadillac Bee Cave responded

Kurt, Thank you for sharing your experience! We’re thrilled to hear that Sam, Bryce, and Christian made your 2025 Escalade purchase smooth and straightforward—even from halfway across the country! At Covert Cadillac Bee Cave, we strive to provide exceptional service no matter where our customers are. We truly appreciate your trust in us and hope your wife loves her new Escalade. Safe travels, and let us know if we can assist you in the future!

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're thrilled to hear that you had a positive and enjoyable experience from start to finish. Coach’s (Arron) dedication to helpful and responsive service is what we strive for at Covert Cadillac Bee Cave. We appreciate your support and look forward to assisting you again in the future!

Covert Cadillac Bee Cave responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was fast, complete, and professional. Our team works hard to provide exceptional service, and it’s rewarding to know we exceeded your expectations. Your feedback inspires us to continue delivering the best dealership experience possible. If there’s anything more we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!