Buddy Naipaul | Page 26

Easy professional and excellent Buddy is a man of his word and is very professional, the process for leasing was very quick and easy no games and no hidden fees. I would recommend th Buddy is a man of his word and is very professional, the process for leasing was very quick and easy no games and no hidden fees. I would recommend this dealer and salesman. More

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Professional Excellent salesman no pressure very professional worked with you to make you feel very comfortable follow up phone calls in a timely matter everything Excellent salesman no pressure very professional worked with you to make you feel very comfortable follow up phone calls in a timely matter everything was on time as promised as stated before very professional a stress free purchasie More

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Mediocre Customer Service Experience My first time in this dealership the receptionist was very kind and friendly. She called for a salesperson to come to the showroom and help us with ch My first time in this dealership the receptionist was very kind and friendly. She called for a salesperson to come to the showroom and help us with choosing a vehicle. We were in the beginning stage of finding a new car and wanted to know all the information we could about the Infiniti SUVs. The salesperson that came to help us was helpful, but I think he could have been more helpful. He showed us the two SUVs we inquired about, but When we asked about pricing he kept giving us approximate pricing. I said can we sit down and figure out what the cost of a lease would be with a trade in and some better prices like the salesperson at the Lexus dealership had done for us, he still insisted on giving the average prices. He claimed he had no books on the vehicles so we could go home and look at the packages. We left and felt that the customer service could have been better but we did like the car. After pondering about it for a week, we returned to Infiniti hoping to get a different salesperson and a better visit this time since we knew this was the car we wanted. When the reception called for a salesperson to come to the floor, lo and behold we ended up with the same salesman. We were a little disappointed, but he was in a better mood this time. He sat us down and gave us exact pricing as we wanted him to do the first time. This encounter was better but I wonder if it was because now he knew we were serious about purchasing. That should not be the case. We should have gotten the same treatment whether we were potential customers or guaranteed customers. The dealership had no coffee machine like the others we visited and the staff was not very friendly they all stayed in their office barely looking engaging. Also they didn’t give us a day to come back and test drive since it was raining when we were there. We never met the financial manager or anyone but our salesman. We wanted a blue color for our car, but they claim they couldn’t find it unless we wanted to pay for more packages. That was unclear to us and the more questions we asked the more confused we got and just settled for our second choice which was a silver. Just think the experience could have been better as we have been to a few other dealerships and the customer service was much better. More

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Made the transaction easy and smooth I dealt with Buddy and he was very friendly. He made the whole experience easy and fast. The deal was exactly what I was told From beginning to end.. I dealt with Buddy and he was very friendly. He made the whole experience easy and fast. The deal was exactly what I was told From beginning to end... Highly recommend! More

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Honesty Buddy was very professional at what he do and also honest about the price I would definitely go back to him he keeps it honest Buddy was very professional at what he do and also honest about the price I would definitely go back to him he keeps it honest More

by R.CISTERNAS1212 Verified Customer Verified Customer

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Mr. Buddy is most superb sales person I ever known ! Very detailed, knowledgeable, polite and eager to answer any and all questions. They keep their appointments very excellent and review all the options Very detailed, knowledgeable, polite and eager to answer any and all questions. They keep their appointments very excellent and review all the options available for each car. More

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Easy and quick! Quick process to get a new lease...price shopped and Kings Infiniti had best price.buddy and Roman were excellent in taking care of everything. Quick process to get a new lease...price shopped and Kings Infiniti had best price.buddy and Roman were excellent in taking care of everything. More

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Humbling, professional, and Honest. 100% the best around hands down. Buddy and Sam were on point knew what to do and how to make things happen no matter your credit. 100% the best around hands down. Buddy and Sam were on point knew what to do and how to make things happen no matter your credit. More

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It was a pleasant experience doing business with Buddy , straight to the point. Buddy is so professional in dealing with our questions. We surely recommend this dealership to our friends who wish to buy or , straight to the point. Buddy is so professional in dealing with our questions. We surely recommend this dealership to our friends who wish to buy or lease a new car More

by OJIVEN40 Verified Customer Verified Customer

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Excellent interaction with the representatives Buddy was knowledgeable, patient and helpful. He gave good guidance and effective assistance with acquiring the car. The wait time to finalize the pro Buddy was knowledgeable, patient and helpful. He gave good guidance and effective assistance with acquiring the car. The wait time to finalize the process was extremely effective. More

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