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Burt Johnson
Refer Me
58 Reviews
Go Patriots!!! Huge Patriot fan and love working with my hands. I spend my days off, swimming, kayaking, and building around my house.
Read moreIndustry Experience
26 yrs, 5 mos
Languages Spoken
English
58 Reviews
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58 Reviews of Burt Johnson
October 19, 2017
Great Experience The dealership staff was friendly and no hassle and went above and beyond to get the car I wanted at the price I could afford. I’d highly recommend t The dealership staff was friendly and no hassle and went above and beyond to get the car I wanted at the price I could afford. I’d highly recommend them to anyone. More
by kkaminski69
Verified CustomerOther Employees Tagged: Brian Gore , Carlos Lopez
Helpful 
September 26, 2017
Comfortable experience I have only been involved with theis dealership for a little over three years. I never have had a bit of difficulty. Service is always prompt and I have only been involved with theis dealership for a little over three years. I never have had a bit of difficulty. Service is always prompt and correct. More
by GEORGE BOWDREN
Other Employees Tagged: Wayne Spitale
August 31, 2017
All personal very professional The personal I found to be very perfessional and very understanding of my needs, I would highly recommend Cocoa Hyundai to all my friends and family.. The personal I found to be very perfessional and very understanding of my needs, I would highly recommend Cocoa Hyundai to all my friends and family..I have received a lot of compliments on the style of my 2017 Hyundai Tucson .. Thanks to all .. More
by bfjohnson1943
Other Employees Tagged: Brian Gore , Sheldon Smith, Wayne Spitale
August 28, 2017
Horrible experience and total waste of my time I currently own a 2015 Kia Optima with some high mileage due to work commute but in great condition otherwise. I bought it in 7/2014 brand new. I real I currently own a 2015 Kia Optima with some high mileage due to work commute but in great condition otherwise. I bought it in 7/2014 brand new. I realize I am a bit upside down still owing about $15k. I received an offer in the mail for their willingness to purchase ~$4k above blue book value-- so roughly $14.5K. This sparked my interest since I may be able to minimize my negative equity and tack on the difference into a new purchase. I checked online ratings for this dealership and was happy about what I had read. I called the dealership and spoke with Burt Johnson. My question was "for the offer I received, can this be used on pre-owned vehicles or is this only applicable with a NEW car purchase." He advised it could be used on pre-owned. I know I didn't want NEW (again) so I was looking forward to trying to work something out--and again, I understood the negative equity and was ready to apply it to my new purchase, willing to spend about $17k on whatever we could agree on with the trade in. When I arrived on Saturday Josh had helped me claiming Burt was busy with other customers. I was immediately registered, handed my $10 for being there and then Josh and I sat down to discuss my need. He asked me what my goal was and we determined it was: trade in the vehicle, lower payments, leave with a used vehicle. I expressed I had no interest in a new car purchase based on my previous experience and didn't want that large of a debt. I had worked hard on my credit, never missed a payment, and knew I was overpaying on my current situation of $510 a month (I received a horrible deal on my Kia and realize that), but was hopeful this was something accomplishable. Josh walked to some supervisor office that was enclosed inside the lobby, had a discussion with "his manager" and came out asking me "well what if we put you in a 2018 Sonata with payments from 500-600/m?" I was a bit appalled since we had just discussed my GOAL and that being nowhere near it and I expressed that to Josh as my response. I went on that I came in here with this offer and expected it to be upheld. Offer me roughly what was on the offer, tack on neg equity onto my used car purchase, and have a great day... But then Josh explained to me that the offer is only good when people owe less on their trade in. Why? So that you can you only pay off $10k I may owe (in a better situation), then sell my car for 14k and I pay normal retail on the used vehicle I opt to purchase? He explained it was situational. Yeah, situational to their own profit. I left the dealership for my 30 minute drive home heated and felt completely played. I will never do business here. They had no sense of service to the customer but only to themselves and their profit. More
by Amanda F
Other Employees Tagged: Josh, (last name?) helped me, Burt was a phone conversation prior to me getting there for an inquiry
August 26, 2017
Trade up! Burt and Brain were great in helping us upgrade to a larger vehicle from a Veloster to another Tuscon. We now have two Tuscon and could not be happier Burt and Brain were great in helping us upgrade to a larger vehicle from a Veloster to another Tuscon. We now have two Tuscon and could not be happier. Cocoa Hyundai always delivers first class service! More
by benjamin.ensell
Other Employees Tagged: Brian Gore
August 01, 2017
Happy with my Tuscon My purchase with this dealer was good, a few small issues but overall I was pleased with my purchase. The pricing was good and the staff was friendly My purchase with this dealer was good, a few small issues but overall I was pleased with my purchase. The pricing was good and the staff was friendly. For me it was worth the drive and they were kind enough to have someone pick me up on delivery day. More
by rmennie2005
Other Employees Tagged: Brian Gore , Carlos Lopez, Sheldon Smith
July 27, 2017
Buying a car can be fun! I found everyone at Cocoa Hyundai very professional, courteous, and helpful. Enjoyed doing business with them and hope to be able to continue doing s I found everyone at Cocoa Hyundai very professional, courteous, and helpful. Enjoyed doing business with them and hope to be able to continue doing so.. More
by michelle
July 21, 2017
Great experience Everyone at cocoa hyundai was Great! Very nice, caring and professional. I had a great experience. Thank you! I'm annoyed at this survey though now si Everyone at cocoa hyundai was Great! Very nice, caring and professional. I had a great experience. Thank you! I'm annoyed at this survey though now since it's making me type more than I want to. But my experience at cocoa hyundai was wonderful. More
by x1988xfmc
Other Employees Tagged: Carlos Lopez, Ali Sherief
July 21, 2017
Great experience Everyone at this dealership was great to work with and made us very comfortable. My son and I now have reliable vehicles and will recommend friends an Everyone at this dealership was great to work with and made us very comfortable. My son and I now have reliable vehicles and will recommend friends and family to come here. More
by michmass04
Other Employees Tagged: Ali Sherief, Wayne Spitale
July 11, 2017
Excellent Buying Experience I visited three times for orientation and test drive of the new ionic hybrid car. Received great follow up from Carlos Lopez. Burton Johnson took grea I visited three times for orientation and test drive of the new ionic hybrid car. Received great follow up from Carlos Lopez. Burton Johnson took great care of me, explained the car thoroughly and demonstrated it well. The final session with Ali Sheriff also was professional and a pleasure to get through. Compliments to the team. Klaus Kolb More
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Other Employees Tagged: Carlos Lopez, Ali Sherief
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