"Great service and car buying experience."
We are enjoying our 2013 Buick Enclave! Brad Doty and Kain Linderman were very good sales reps. This team worked together well to make our purchase very pleasant. We appreciate the care that Byron Snyder and Ade Vaughan provided.
"Excellent customer service! "
I purchased a 2015 F150 from Cleveland Ford. I worked with Kain Linderman and manager, Byron Snyder to find exactly what I wanted. They searched all of their associate dealerships and found what I was looking for in Ohio. Once the truck arrived Kain was fantastic walking my wife and through the paperwork process. Kain is an excellent salesman and knowledgeable of the Ford product line. Once his part was completed we worked with Ade Vaughan on the financing aspect . Ade made the usually tedious financing process painless and even quite amusIng!
You are an amazing car salesman brandon and i never will consider going to another dealer. Unless its for a brand new jeep this time haha.
- Nicole 2018
I hadn't bought a new car in over 10 years. I was a little bit nervous and dreading the entire process. Brandon Walker was amazing! He made things so easy and in just a couple of hours I walked out the door with the keys to the vehicle I wanted at a price I could afford! There isn't a team I trust more than this one! It couldn't have happened without Ade and Byron, so thank you to everyone for such a great experience!
This is our third purchase from Cleveland Ford ,we are always treated good ,by all the staff John Yow Brian Gay Were both so helpful and knowledgeable about the Ford Edge we purchased .Thank Byron and Rob for getting us a great deal .We will be back..
- Lynn athens tn
Bought a chevy malibu may 2018 sales man john yow and bryon synder were terrific. Help me find the car i needed and can afford. Terrific gentlemen willing to help and understand your needs. Thanks lynn galyon
"Great service in Sales, Finance/Delivery process lacking"
JD Catlett was my salesman and he was fabulous, went above and beyond what was necessary. When I had to come in later in the day for a test drive, he made arrangements to ensure another salesperson was available and waiting on me - Chris Day who was also excellent. Communication and service at the preowned lot was awesome. Service in Finance at the new car lot was another story. Extremely long waits, very little communication, and lack of courtesy shown to the salespeople. Suit and tie jobs are meaningless if you don't treat others with respect. Although JD is relatively new, he does a great job and I highly recommend anyone looking for a used vehicle to see him.
Other Employees Tagged:
"It was a great experience "
The staff was extremely friendly. They went above and beyond there responsibility to give us a good deal on the car we were buying and a good price for our trade in.
It has been 17 years since I have bought a new car and 20 years since my husband has bought one, so needless to say we don't do this very often! Throughout the whole experience, everyone was friendly and forthcoming with information about the pre-owned car we were looking at. I could tell they all enjoyed working there, that they were genuine friends and cared about each other and that it was not a cut-throat environment. Those are the things that stood out the most!
Cleveland Ford was a pleasure to work with throughout the whole process. They were able to arrange financing and had the deal ready to go before we even got to the lot. I would recommend them to anyone in the area.