CHARLES SURIANI | Page 2

I just moved into town this past week with a "southern" car that wouldn't make it through the winter in Olean. A family member recommended Shults to purchase a used car. I let them know what I was lookin car that wouldn't make it through the winter in Olean. A family member recommended Shults to purchase a used car. I let them know what I was looking for and Megan and the whole team worked with me from the beginning to find a vehicle that fit my needs and create affordable financing options. I had two good choices and am thrilled with my Tuscon. Everyone was friendly, honest and highly competent. They are conscientious about what they sell and up front about all aspects of the history of their inventory. As a concrete example, I was preparing to purchase a $13,000 car for which Megan would have (I presume) made commission. I returned home to get some necessary paperwork for the next day and she called me to tell me about another, $5,000 cheaper vehicle that was owned privately by one of her co-workers. She would not have made commission on this sale, but thought it might meet my needs better. Also, Damien was considering purchasing my "southern" car rather than me trading it in, but declined when he realized that I would be better served with the trade-in. That is the kind of considerate, selfless customer service that is difficult to find in any kind of sales, especially used car sales. Would absolutely recommend Shults to anyone looking for a dependable, used car. More

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Found a great value truck on their lot. Worked with a straight forward salesman. Worked with a generous and fun finance guy who came in on day off to finish my sale. Worked with me on some minor issues w straight forward salesman. Worked with a generous and fun finance guy who came in on day off to finish my sale. Worked with me on some minor issues with truck to make deal and make me happy with sale. It was cleaned, prepped and ready to go for pick up. Very happy with purchase. No nonsense atmosphere. More

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Nice and friendly staff. Very helpful and made the process as easy as it needed to be. Overall I had a good experience with them process as easy as it needed to be. Overall I had a good experience with them More

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It was a pleasure dealing with this group. We have dealt with Shultz of Olean before. It's the place to go for a used vehicle. ☺ with Shultz of Olean before. It's the place to go for a used vehicle. ☺ More

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Scott, Chuck, and Megan were absolutely wonderful to deal with. Wonderful team and literally no fine print. Went above and beyond to help me in a situation I didn't know how to handle. Never pushed me, very with. Wonderful team and literally no fine print. Went above and beyond to help me in a situation I didn't know how to handle. Never pushed me, very understanding, and honest. You have my business in the future! Highly recommend for your next vehicle purchase. More

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Great employees especially Megan she was very nice and very professional so I recommend anyone that is looking for a reliable car and great service.. go to shults and ask for Megan she will get you a nic very professional so I recommend anyone that is looking for a reliable car and great service.. go to shults and ask for Megan she will get you a nice car. More

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Megan,Scott and Chuck where all really great to work with when I purchased me new 2019 nissan sentra I would recommend them and shults sales and leasing to anyone and every one I can thanks to all 3 of you f when I purchased me new 2019 nissan sentra I would recommend them and shults sales and leasing to anyone and every one I can thanks to all 3 of you for helping me with my used but very new to me ride More

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From start to finish we had a great experience. We were treated like people and when things were up in the air as to whether or not I would qualify, Chuck came through! Great experience with a great team! treated like people and when things were up in the air as to whether or not I would qualify, Chuck came through! Great experience with a great team! Going to buy my next one from Megan too! More

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Megan was very patient and got me into exactly what i wanted! She made me feel very welcomed and made it happen! The payments were in my budget making it easy to say yes! I will definitely be buying my wanted! She made me feel very welcomed and made it happen! The payments were in my budget making it easy to say yes! I will definitely be buying my next car from Megan and Scott also big shout out to chuck for his part! More

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These guys were great! Not only was it a low pressure environment but it felt more like a friend group than a business. I felt like I was given all the information that I needed to make such a big decisi environment but it felt more like a friend group than a business. I felt like I was given all the information that I needed to make such a big decision and the freedom to speak freely when I had questions or concerns. I would definitely trust them with future purchases. More

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