CHELSEA BECNEL | Page 5

Since buying my vehicle, I’ve been extremely disappointed with this dealership. When I ordered accessories, I specifically said I wanted to pay for everything up front. When I came in for the installation, I with this dealership. When I ordered accessories, I specifically said I wanted to pay for everything up front. When I came in for the installation, I was suddenly told it would be almost $300 more to have them installed — something that should have been communicated clearly from the start. On top of that, my car was scratched during detailing about two months ago. The sales associate and manager kept telling me the paint repair would be taken care of “next week,” but that never happened. Now they’ve completely stopped responding to my calls and text messages. For a vehicle that cost nearly six figures, I expected a far better level of honesty, professionalism, and follow-through. Instead, I’ve been left with damage to my car and no accountability from the dealership. More

by Joseph Verified Customer Verified Customer

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Staff was friendly and welcoming. We have an after sale technician scheduled to assist with features and usage. Will be willing to submit a review after technician session. We have an after sale technician scheduled to assist with features and usage. Will be willing to submit a review after technician session. More

by fstrau Verified Customer Verified Customer

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Danielle is the best rep , very attentive , punctual , tireless non stop with perfect follow up . tireless non stop with perfect follow up . More

by SSAKLA Verified Customer Verified Customer

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While purchasing my vehicle Everyone was very friendly and helpful. They had all paperwork ready for us when we got there so it was a quick and easy transaction and helpful. They had all paperwork ready for us when we got there so it was a quick and easy transaction More

by TAYLORKS Verified Customer Verified Customer

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Legacy Buick GMC is truly top-notch — they make you feel like family from the moment you walk in! Chelsea was an incredible saleswoman who fit right into the Legacy mold — professional, friendly, and on like family from the moment you walk in! Chelsea was an incredible saleswoman who fit right into the Legacy mold — professional, friendly, and on point. Jonathan, my OG salesman, is now absolutely killing it in finance — great to see him leveling up! And Tobyus… that’s my guy! He’s the real reason I keep coming back to Legacy Westbank. Can’t say enough good things about him. Thanks to the whole team for another great experience! More

by Restrade10 Verified Customer Verified Customer

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Didn't actually visit this dealership, I browsed their website and they had exactly what I was searching for. I made the call and the rest is history website and they had exactly what I was searching for. I made the call and the rest is history More

by evansmiles2 Verified Customer Verified Customer

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They were very knowledgeable on the product and very easy to work with and very professional. Definitely do business with him again. to work with and very professional. Definitely do business with him again. More

by jodygrass Verified Customer Verified Customer

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A wonderful experience for me and my family, you can't pay for the diligence that was put forth. pay for the diligence that was put forth. More

by e.s.briscoe Verified Customer Verified Customer

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They were helpful, very professional, and made me feel like family. I would definitely buy from them again. like family. I would definitely buy from them again. More

by zakiya0232 Verified Customer Verified Customer

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Everyone involved in the sale of my GMC was fantastic. Miss Chelsea Becnel and her team was very knowledgeable and easy to work with. Miss Chelsea Becnel and her team was very knowledgeable and easy to work with. More

by Clint Verified Customer Verified Customer

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