CHRIS PENNINGTON

For new GMC truck made me pay for oil change that was covered for first 20k miles. Told them it was covered and still made me pay the $210 to get my truck back without researching it. So now burden on me covered for first 20k miles. Told them it was covered and still made me pay the $210 to get my truck back without researching it. So now burden on me to get my $ back. Wasn't Chris. Was Ted W. I've bought 2 new gmc's from you. More

by M_ROUSH Verified Customer Verified Customer

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After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginni that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL. More

by stanleyde Verified Customer Verified Customer

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Got all the problems taken care off . Great communication and professionalism. Thank you for everything Great communication and professionalism. Thank you for everything More

by phongduong1973 Verified Customer Verified Customer

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Christ provided Great customer service and went above and beyond Chris called to update me on what was going on with my vehicle consistently beyond Chris called to update me on what was going on with my vehicle consistently More

by DRJOYCEPATTERSON Verified Customer Verified Customer

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Chris kept me updated on my car progress. Offered to assist setting up a rental car for my next visit. Offered to assist setting up a rental car for my next visit. More

by Ms. Young Verified Customer Verified Customer

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I definitely recommend Jim Ellis Buick they do a great service I love their work service I love their work More

by vasquezmichael398 Verified Customer Verified Customer

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I had the unfortunate luck of finding a large bolt with one of the tires on my 25 Sierra while staying only 1 night in Atlanta. I had to quickly call around and find someone with the same tire in stock tha one of the tires on my 25 Sierra while staying only 1 night in Atlanta. I had to quickly call around and find someone with the same tire in stock that could do the service today. I called and spoke with Chris P and he was able to verify inventory and book me in for 5pm today. Upon arrival Chris was friendly, efficient, and knowledgeable. He got my truck back into the shop right away and kept me abreast of everything as the service occurred while also showing me around the dealership. Chris not only earned my business today but if I ever hit a nail in Atlanta again I will be back. Thanks to his help I can now finish my business trip on a positive note and make my trip back to North Carolina on time and on a full size tire. More

by Greg P Verified Customer Verified Customer

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They make you feel like family when you drive up for service. Honest and fair advice about your vehicle. service. Honest and fair advice about your vehicle. More

by Reginald Heard Verified Customer Verified Customer

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They fixed my truck, lacking parts on hand took an extra day, Found a crimped wire caused by a previous service, but took responsibility for it. Keep parts on hand, you're the ONLY GMC service center in a day, Found a crimped wire caused by a previous service, but took responsibility for it. Keep parts on hand, you're the ONLY GMC service center in a city of 4m+ ppl... More

by null Verified Customer Verified Customer

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Great service with minimal waiting time in at 9:30 out before noon. Will use them again before noon. Will use them again More

by IDUS Verified Customer Verified Customer

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